Aqualisa Aquastream - Thermostatic & Manual (post 1997)

A: 

If you have power from the transformer then the most likely fault is the switch which is part of the loom assembly has become faulty.

The usual fault is the thermostatic cartridge starts to leak which is just above the switches and the water drops down and shorts out the switches.

A: http://www.showerdoc.com/shower-spares/aqualisa/power-showers/aqual-parent-24-aqualisa-aquastream---thermostatic-and-manual-(post-1997)/aqual-parent-24-aqualisa-aquastream---thermostatic-and-manual-(post-1997)

Make sure that you have power to the shower,then.

If the above is your shower, then remove #13 by just pulling forward, it may be tight, there are three screws on part #14 which you remove. #9 has a screw at the top and one at the bottom, the cover will then come off. Check to see if there is water damage to the part between #6 and #15, which is actually #3. You can replace #13 and see if the pump runs. Pressing the base of #3 upward may make the pump run. If so you may have a leak from the cartridge #6 which has damaged #3. Both should be replaced.

A: 

You probably have had a leaking cartridge (Part 6) this willhave leaked down on to the wiring loom (Part 2) and shorted out the loom theseparts will have to be replaced.

To remove the case you need to pull the centre knob forward thenremove the screws from the inner knob, you will then find the two main casesecuring screws at the top and bottom of the case.

 

 

 

 

 

 

 

 

A: The valve body could have a crack in it and would be the cheapest option to try first but usually its the cartridge.

A: 

Check that the hose and head are clear ( the hose can collapse internally)

Remove the on/off knob should just pull forward however it can be a bit of a bu**er then remove the 4 screws that hold the temperature knob in place, remove the temperature knob and then you will see the colour of your cartridge.If these are OK then you probably need a new cartridge.

http://www.showerdoc.com/AQUAL-022807-Aqualisa-Cartridge-Thermostatic---Comes-With-Gasket-022807

http://www.showerdoc.com/AQUAL-022808-Aqualisa-Cartridge-Manual---Comes-With-Gasket-022808

If you already have the cartridge and want to carry on and replace it you will have to turn the water off to the shower.

Then remove the cartridge you will need to remove the 4 large screws at the side of the cartridge these have posidrive or ‘Torx’ T25 heads depending on there age.

Pull the cartridge forward to remove.

Before fitting the new cartridge you should replace the small ‘O’ ring at the rear of the body this is another bu**er to change……(something like a crochet hook or the sort of thing that dentists use will help)

It is not always necessary to replace this ring however if there any problems with the cartridge, the first question you will be asked is did you replace the ‘O’ ring? if the answer is no! then you will be told to phone back once it has been replaced.

When you refit the cartridge make sure that the slot, (usually on the right of the body ) the gasket and the body all line up properly then re-tighten the screws.

On the older versions you have to reuse the original brass screws if you have this type be careful not to over tighten the screws because the brass inserts in the body may split, on a few occasions you may find they have split when you remove the old cartridge if this happens then you will probably have to replace the body.

Refit the temperature control knob (new screws supplied) the fit the on / off knob, turn the water back on and check for leaks, if everything is OK remove clothes and have a shower!!!

A: 

No pit falls really, turn off the water and power to the unit,remove the front cover , remove the halter that holds the micro switches (Itjust clips on to the front of the cartridge )Observe the position of the camthat fits on to the end of the cartridge, so that it can be fitted to the newcartridge in the same position.

 

Unscrew the cartridge retaining screws pull cartridge outyou should at this point replace the rear ‘O’ ring  however this is not always necessary Fit thenew cartridge and to reassemble reverse the above.

 

Instructions come with the cartridge

 

 

A: 

This sounds like a faulty thermostatic cartridge.

 http://www.showerdoc.com/AQUAL-022807-Aqualisa-Cartridge-Thermostatic---Comes-With-Gasket-022807

A: 

The usual problem is that the cartridge starts to leak andthe water drips down on to the micro switches on the halter and shorts them outcausing the motor to run continually

 http://www.showerdoc.com/AQUAL-168520-Aqualisa-Thermostatic-Microswitch-rectifier-Loom-Assembly-168520

 http://www.showerdoc.com/AQUAL-022807-Aqualisa-Cartridge-Thermostatic---Comes-With-Gasket-022807

http://www.showerdoc.com/aqual-parent-24-aqualisa-aquastream---thermostatic---manual-(post-1997)

A: 

It is just a case of removing the cover and the screw that holds the adaptor inplace also slackening the pump mounting screws off so you can get enough movementto slip the adaptor into place.

 

I t becomes more obvious when you see the adaptor.

A: 

Sorry for the delay in replying.

 You really have to look at three things

Is the transformer supplying power to the shower? (you need something that will read volts for this not a screwdriver)

Are the switches that allow the power to the motor working properly?

If the answer to both of the above is yes you should have power to the motor and the motor should work if it doesn’t then you have a faulty motor.

http://www.showerdoc.com/tools-and-fittings/servicing-and-repair-tools/SKYTRO-600-005-Digital-Multi-Tester

 

 

A: Yes  you need to fit a new pump which can be ordered online by clicking on this link.

http://www.showerdoc.com/shower-spares/aqualisa/AQUAL-128501-Aqualisa-Pump-128501

A: 

It depends where it is dripping from.

 

If it is dripping from the showerhead then you need a newcartridge.

If you think it is dripping from the valve body have a very carefulcheck, because more than likely it is dripping from the cartridge and runningback on to the body, if the cartridge is leaking then you need to replace thecartridge.

 

A: Good morning,

Thank you for your email.

Unfortunately, the post-1997 edition of the Aqualisa Aquastream was superseded by the new edition in 2003. As such, only parts are now available for this particular unit.

The post-2003 edition of this shower is probably the best replacement for your particular shower. The pipe centres are the same, although the unit sits a little lower on the wall. As such, you may have to trim the copper tails that enter the unit and in some cases you may have to drill a hole in the rear case for the wire entry position.

I hope that this helps you out.

Regards,

The Shower Doctor.

A: 

I am not sure I exactly follow you, however 3core for 240v and 2 core for low voltage, hope this helps.

 

 

A: 

Check that the hose and head are clear ( the hose can collapse internally)

If these are OK then you probably need a new cartridge.

 

You will have to find out which cartridge you have.

 

Pink for a combi or multipoint and grey any system with balanced (equal) pressures.

 

Remove the on/off knob should just pull forward however it can be a bit of a bu**er then remove the 4 screws that hold the temperature knob in place, remove the temperature knob and then you will see the colour of your cartridge.

 

If you already have the cartridge and want to carry on and replace it you will have to turn the water off to the shower.

Then remove the cartridge you will need to remove the 4 large screws at the side of the cartridge these have posidrive or ‘Torx’ T25 heads depending on there age.

 

Pull the cartridge forward to remove.

 

Before fitting the new cartridge you should replace the small ‘O’ ring at the rear of the body this is another bu**er to change……(something like a crochet hook or the sort of thing that dentists use will help)

 

 It is not always necessary to replace this ring however if there any problems with the cartridge, the first question you will be asked is did you replace the ‘O’ ring? if the answer is no! then you will be told to phone back once it has been replaced.

 

When you refit the cartridge make sure that the slot, (usually on the right of the body ) the gasket and the body all line up properly then retighten the screws.

 

On the older versions you have to reuse the original brass screws if you have this type be careful not to over tighten the screws because the brass inserts in the body may split, on a few occasions you may find they have split when you remove the old cartridge  if this happens then you will probably have to replace the body.

 

Refit the temperature control knob  (new screws supplied) the fit the on / off knob, turn the water back on and check for leaks, if everything is OK remove clothes and have a shower!!!

A: 

The noise is more likely to be coming from the motor, this is a fairly common fault, however the motor can go on making a horrendous noise for years.

 

It is just a case of seeing who will give up first, the motor, or you because of the noise!

 

A: 

 

Make sure that the shower head is clean and clear, also that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally.

 

The other possibility is an air lock

 

Remove the shower head and lay  the hose in the bottom of the shower tray or bath then turn the shower on to fully cold and allow to run for about 3mins then turn the shower to fully hot and allow to run for 3mins this may draw any air in the system through

A: 

Yes the cartridge is a sealed unit, therefore it has  to be replaced if it starts to leak.

 

I am not sure which leaking, however if it is just a problem with a nut perhaps giving it a tighten will nut you mean because as I recollect all the fittings inside the unit are push fit

 

 

A: From your description you definitely need a new pump assy which can be ordered online by clicking on the link below.

http://www.showerdoc.com/shower-spares/aqualisa/AQUAL-128501-Pump

A: It may be a possibility that the on/off knob is slightly out of position. Remove the knob and the cam and make sure the spindle is turned fully clockwise If this stops the drip then replace cam and knob in off position.
If this does not fix the problem then it sounds like a faulty cartridge which can be replaced under g`tee.

A: 

Hi

The squealing is probably coming from the bearings in the motor and pump unit, therefore it will need replaced.

The leak is probably coming from the cartridge, which will also need replaced, however you will have to remove the cover to check.

http://www.showerdoc.com/shower-spares/aqualisa/power-showers/AQUAL-PARENT-24-Aqualisa-Aquastream---Thermostatic--Manual(post1997)