Aqualisa 022802

A: Yes, you are right.

A: 

A: 

It needs a new cartridge, whichcomes with instructions

You will have to find out whichcartridge you have.

Pink for a combi or multipoint andgrey any system with balanced (equal) pressures.

Remove the on/off knob should justpull forward however it can be a bit of a bu**er then remove the 4 screws thathold the temperature knob in place, remove the temperature knob and then youwill see the colour of your cartridge.

If you already have the cartridgeand want to carry on and replace it you will have to turn the water off to theshower.

Then remove the cartridge you willneed to remove the 4large screws at the side of the cartridge these haveposidrive or ‘Torx’ T25heads depending on there age.

Pull the cartridge forward toremove.

Before fitting the new cartridgeyou should replace the small ‘O’ ring at the rear of the body this is anotherbu**er to change……(something like a crochet hook or the sort of thing thatdentists usewill help)

It is not always necessary toreplace this ring however if there any problems with the cartridge, the firstquestion you will be asked is did you replace the ‘O ring? if the answer is no!then you will be told to phone back once it has been replaced.

When you refit the cartridge makesure that the slot,(usually on the right of the body ) the gasket and the bodyall line up properly then re tighten the screws.

On the older versions you have toreuse the original brass screws if you have this type be careful not to overtighten the screws because the brass inserts in the body may split, on a fewoccasions you may find they have split when you remove the old cartridge if thishappens then you will probably have to replace the body.

Refit the temperature control knob(new screws supplied) the fit the on / off knob, turn the water back on andcheck for leaks, if everything is OK remove clothes and have ashower!!!

The cartridges are listed herehttp://www.showerdoc.com/aqual-parent-6-aqualisa-classic-aquavalve-200-thermostatic---400-manual

A: 

Yes , pink for a combi or multipoint and grey any system with balanced (equal) pressures.

Remove the on/off knob should just pull forward however it can be a bit of a bu**er then remove the 4 screws that hold the temperature knob in place, remove the temperature knob and then you will see the colour of your cartridge.

If you already have the cartridge and want to carry on and replace it you will have to turn the water off to the shower.

Then remove the cartridge you will need to remove the 4 large screws at the side of the cartridge these have posidrive or ‘Torx’ T25 heads depending on there age.

Pull the cartridge forward to remove.

Before fitting the new cartridge you should replace the small ‘O’ ring at the rear of the body this is another bu**er to change……(something like a crochet hook or the sort of thing that dentists use will help)

It is not always necessary to replace this ring however if there any problems with the cartridge, the first question you will be asked is did you replace the ‘O’ ring? if the answer is no! then you will be told to phone back once it has been replaced.

When you refit the cartridge make sure that the slot, (usually on the right of the body ) the gasket and the body all line up properly then retighten the screws.

On the older versions you have to reuse the original brass screws if you have this type be careful not to over tighten the screws because the brass inserts in the body may split, on a few occasions you may find they have split when you remove the old cartridge if this happens then you will probably have to replace the body.

Refit the temperature control knob (new screws supplied) the fit the on / off knob, turn the water back on and check for leaks, if everything is OK remove clothes and have a shower!!!

Part No.	AQUAL-022-801	Cartridge Thermostatic Grey LP Gravity Fed & Pumped Systems Only
Part No.	AQUAL-022-802	Cartridge Multipoint HP/ Pink Combi Boilers Only
Part No.	AQUAL-022-804	Cartridge Manual Blue
Part No.	AQUAL-022-805	Cartridge Manual White

Click on the link below, choose the manufacturer of the shower you have, scroll down the list of parts and select the part number you require.

You can then purchase the items online or call the office on 0131 443 9917 pressing option # 1 for spares.

A: 

Absolutelynothing to stop you trying silicon.

 

Ihave tried various things in the past none of which were 100% successful  the best result was with Araldite but  still had a small weep from the joint.

Theother problem with Araldite is it is pretty much a one way thing, if it bondsthe cartridge and the plastic insert together there is no way it will comeapart.  

A: 

Yes you have ID’d the ‘O’ ring they can become hard with age....The reason for having to replace them.

 

Now the bad news....

The leak is coming from the seal between the brass body ofthe tap and the plastic insert that holds the cartridge.

 

The plastic insert is inserted by a machine, at one time youcould send the tap away and have a new insert, inserted unfortunately Aqualisano longer offer this service, and to my knowledge there is no way to fix thisleak.

A: 

The rear ‘O’ ring at the rear can be difficult to see 9butit will be there inside the round ‘hole’ at the rear of the body, this ringwill have no effect on any leak from the body.

 

If you have a leak from the body of the valve it is likely thatthe gasket has not been seated properly, or you have the old style body withthe brass inserts in the body and these inserts may have sheared.

 

If you check these things and still have a problem then canyou send us a couple of photos of where the leak is coming from also a photo ofthe body with the cartridge removed if possible.

 

A: Turning off the mains water will stop the boiler (hot water) and shut of the cold to the shower. Putting on the shower and getting no water will confirm this.

A: 

Before fitting the new cartridge you should replace the small ‘O’ ring at the rear of the body this is another bu**er to change……(something like a crochet hook or the sort of thing that dentists use will help)

 

 It is not always necessary to replace this ring however if there any problems with the cartridge, the first question you will be asked is did you replace the ‘O’ ring? if the answer is no! then you will be told to phone back once it has been replaced.

 

When you refit the cartridge make sure that the slot, (usually on the right of the body ) the gasket and the body all line up properly then re tighten the screws.

 

On the older versions you have to reuse the original brass screws if you have this type be careful not to over tighten the screws because the brass inserts in the body may split, on a few occasions you may find they have split when you remove the old cartridge  if this happens then you will probably have to replace the body.

 

A: 

The temperature problem may be caused by the boiler flowrate.

See below for how to check.

Regarding the temperaturefluctuation or cool running it could be a faulty cartridge however to checkthis, see if you can get hold of the hot supply pipe before it enters theshower or perhaps as it leaves the boiler.

 

If when holding this pipe thetemperature fluctuates or goes cool then the problem is not with the shower butmore likely with the boiler as the shower can only deliver what the boilersends to it.      #

 

Disregard the temperature at thetaps as they have a different flow rate.

 

If the pressures are reasonably balancedthen the existing cartridge can work OK and you only need to change it for apink cartridge if/when you start having problems.

 

However the boiler installer mayinsist that you need the combi cartridge before he is prepared to check forfaults elsewhere.

 

 

 

A: 

As long as the hot and cold pressures are roughly similar the grey cartridge will do, however if the cartridge is old then the extra pressure may cause it to drip and it will have to be replaced

 

 

 

A: 

Regarding the cool running it could be a faulty cartridge however to check this, see if you can get hold of the hot supply pipe before it enters the shower or perhaps as it leaves the boiler.

 

If when holding this pipe the temperature goes cool then the problem is not with the shower but more likely with the boiler as the shower can only deliver what the boiler sends to it.    #

 

Disregard the temperature at the taps as they have a different flow rate.

 

If that is not where the fault is then remove the flow regulator and try the shower without it, if that doesn’t resolve the problem then assuming you bought the cartridge from us, we will replace it.

A: You need to replace the cartridge with the multipoint unit which can be ordered online by clicking on the link below

http://www.showerdoc.com/aqual-022802-aqualisa-multipoint-cartridge-pink-(combi-boiler-systems)-comes-with-gasket-022802

A: Your shower is the Aqualisa 609 thermostatic shower valve, If the shower is dripping form the shower head when switched off , leaking from the frotnt of the cartridge , not hot or no cold coming from the shower or cycling hot and cold then a new combi cartridge is need - part number 022802 from the spares diagram in this link provided - http://www.showerdoc.com/shower-spares/aqualisa/AQUAL-PARENT-3-Aqualisa-Aquavalve-609-Thermostatic---409-Manual

If the shower is on a gravity fed system then you need to replace with cartridge 022801 the LP cartridge.

A: 

If you have a pink cartridge at the moment then the newer pink cartridge will fit.

 

I am not sure what you mean when you say you have a white cartridge......the white cartridges were manufactured 93>96 and don’t have a “spring”

A: If the shower is dripping from the shower head when switched off , having temperature problems EG: not hot or no cold then you will require a new cartridge assembly.

Before ordering parts please make sure you dont have problems with the water supplying the shower first or your boiler is at fault.

If you have recently changed your system from a gravity fed system to a combi boiler and the unit has started to have faults like the above then you will need to fit the pink multipoint cartridge.

If you have a Gravity Fed syatem or you are on a shower pump then you will require a Grey LP cartridge P/N 022801

If your shower is on a Combi boiler then you will require the Pink Multipoint cartridge P/N 022802