Crosswater Thermostatic Cartridge - GP0000250

A: See this link, yours is the first one on it,

http://www.showerdoc.com/shower-accessories/cartridges/crosswater

A: 

A: If your Kusasi 3 has the red override button on it then it will fit. The cartridge can be found via this link provided - http://www.showerdoc.com/cross-gp0000250-crosswater-thermostatic-cartridgeIf not then,

http://www.showerdoc.com/shower-spares/crosswater/cartridges/cross-sc50-t20-cartridge

this is the cartridge. But to make sure remove the cartridge yoju have and compare pictures.

A: Yes this cartridge will fit, the cartridge you receive may not look the same as the one in the photo however it will fit.

A: 

If you could send us a couple of photos of the cartridges, with and without the handles, we will try to identify them.

A: http://www.showerdoc.com/shower-spares/bristan/mixer-showers/brist-cart-23-51-hf-bristan-brass-screw-in-thermostaic-cart%28aj%29-cart-23-51-hf

The above looks like the one that you are after.

A: Yes this is the same cartridge.

A: 
http://www.showerdoc.com/cross-x2a040nc-crosswater-temperature-cartridge-(cold)

http://www.showerdoc.com/cross-x2a040nh-crosswater-temperature-cartridge-(hot)

According to Crosswater there are two as shown in the above links.

A: http://www.showerdoc.com/getproduct.aspx?pid=60012

This is the item that you are looking for.

A: If your Crosswater KL1000RC has the red overide button on it then it will fit. The cartridge can be found via this link provided -  http://www.showerdoc.com/cross-gp0000250-crosswater-thermostatic-cartridge

A: 

Can you first strip the cartridge out and make sure that thefilters are clear, you say that it has started to fail can you let me know whatthe problem is, can you also let me know if you are on a combi boiler or apressurised hot water system.

There is no problem replacing the cartridge if it is faulty,however I am just trying to check that there is not an underlying problem thereis no point in changing the cartridge if it is not faulty.

 

Can you please respond to my email address gt@showerdoc.co.uk

A: 

From what you say it definitely sounds like a faultycartridge I would also say that would be very unusual, I can’t think when welast had one of them back.

 

One other thing you can try is turn the shower on to fullhot make sure it is running hot then observe the amount of flow coming from theshower head then turn the shower on to full cold and forgetting about thepressure adjust the pressure reducing valve so you get the same flow from thecold as the hot, this may take a bit of fine tuning to get it just right.

 

If that fixes it fine, if not and you bought it from us thensend a copy of this ticket and your order details to Raymond in our returnsdepartment ray(at)showerdoc.co.uk

A: 

The easy answer would be to say that you need a new thermostatic cartridge, however...........

 

First check this, see if you can get hold of the hot supply pipe before it enters the shower or perhaps as it leaves the boiler.

 

If when holding this pipe the temperature fluctuates or goes cool then the problem is not with the shower but more likely with the boiler as the shower can only deliver what the boiler sends to it.        #

 

Disregard the temperature at the taps as they have a different flow rate.

The fact that you have said that you have fitted  a pressure reducing valve suggests that you have had unequal pressures can you let me know what pressures you have /had?

 

Is your pressure reducing valve something like this?

http://www.showerdoc.com/tools-and-fittings/plumbing-fittings/CITY-960990-Stopcock-Brass-15mm

Or this

http://www.showerdoc.com/tools-and-fittings/installation-items/CALEFI-533841-City-Plumbing-Caleffi-Prv-Valve-15mm-533841

A: Yes both these cartridges will fit and work in your shower

A: 

Sorry for the delay in replying

Yes this is possible however if your cartridge is the type with the filters on it then the first thing to do is  remove the cartridge and make sure that the filters are clear.

A: 

Yes this cartridge will fit, the cartridge you receive may not look the same as the one in the photo however it will fit.

A: Yes that is the correct cartridge

A: Good morning,

Thank you for your email.

Yes, that is the Crosswater thermostatic cartridge with the part number of CROSS-GP0000250. Please follow the link to order this part from our website...

http://www.showerdoc.com/cross-gp0000250-crosswater-thermostatic-cartridge

I hope that this helps you out.

Regards,

The Shower Doctor.

A: 
They are interchangable, if you have any problems you can return it for a full refund as long as it is not damaged in any way..

A: 

I am not aware of a ‘CP’ version all I can think of is you have a typo?

A: Sorry I can't find a GX100RC Can you send a photo?

A: 

Both the (GP0000250) cartridges on our web page are interchangeable I wonder if you have partly dismantled your cartridge?

 

Perhaps you could send me a photo of your cartridge so I can check?

A: Yes they both fit

A: 

Remove the knobs/levers then the cartridge just unscrews???