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Gainsborough Energy 2000X Shower Spares

GNS-PARENT-50

Gainsborough
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energy2000x gainsboro shower 1 Answer

Q: I have broken the adj/control(thumb action). the riser rail of the head set is 19mm. I need to replace the showerr /head holder or part(as available). where and how please

Submitted 32 days ago | by gingernut, Ol16 4 LW rochdale
! Answer this question
http://www.showerdoc.com/shower-accessories/slider-brackets
A:
Use the filter products for the 19mm and you will see a few options.Answered 32 days ago | Barrie
Replacement for Energy 2000x 10.8kW 1 Answer

Q: Hi, having replaced the heat exchanger twice over the last 10 years I find that they are no longer available. Can I fit a 9.5kW unit in its place? Is there a direct replacement shower that means I don't have to mess around with the water supply pipe?

Submitted 47 days ago | by Ned60, UK
! Answer this question
You could do that if you wished.
A:
http://www.showerdoc.com/gainsborough-energy-2000x-shower-spares

There are a selection of replacement showers at the bottom of this link.Answered 46 days ago | Barrie
front cover 1 Answer

Q: hi there,my gainborough enarge 2000x stopped working because the knobs are broken can not regulate well so looking for a replacement front cover or what should l do please help

Submitted 173 days ago | by clem, london
! Answer this question
A: You may have a faulty flow valve that is causing the knobs to break , so a new shower maybe a better option.Answered 172 days ago | Barrie
Gainsborough energy 2000x 1 Answer

Q: Apologies, addition to previous request, when I reset CB, reduce temp light comes on for 5 seconds.

Submitted 186 days ago | by Jurgs, Liverpool
! Answer this question

A: Your CB is to small you need a 40amp breaker

Answered 185 days ago | The Doc
Gainsborough energy 2000x 1 Answer

Q: I have a Gainsborough 2000x 9.5KW shower, it started cutting out, tripping the CB instantly. I can get it to run normally for about 7 minutes before this happens, on medium and high. The CB (32A) is getting very hot and I am running 6mm2 cable. I removed the Circuit breaker to find the screw loose and the cable burnt up, I have re terminated, however, the fault is still occurring. I have checked the resistance on each heater, it is reading 12 and 20 ohms. I think the CB rating is correct, however, wonder if it is damaged due to the loose wire?...please advise.

Submitted 186 days ago | by Jurgs, Liverpool
! Answer this question

A:

YourCB is to small you needs a 40amp breaker

Answered 185 days ago | The Doc
Replacement parts 1 Answer

Q: How many KW is my Gainsborough Energy 2000X. Serial No. 067447.



I cannot see anywhere where its written.

Submitted 206 days ago | by Ric, Airdrie
! Answer this question

A: It came with different ratings there should be a plasticsticker on the underside of the cover and/or inside the unit, also it isstamped into the top of the heating can although this may be difficult to see.

Answered 205 days ago | The Doc
showerhead replacement 1 Answer

Q: part number and cost for the above

Submitted 211 days ago | by captain caveman, great sutton
! Answer this question

A: These are the current Gainsborough heads http://www.showerdoc.com/shower-accessories/shower-heads/gainsborough

All except the 90mm satin chrome multimode will be suitable.

Answered 211 days ago | The Doc
Leaking from outlet pipe/pressure relief device area 1 Answer

Q: How do I stop leaking from the outlet pipe/pressure relief device area of the shower ? Water gushes out of here.

Submitted 305 days ago | by BM, Isle of Man
! Answer this question

A: The Pressure Relief Device (PRD) has blown.

It’sa safety device on the bottom of the heating tank.

Itis fairly easy to replace however there is usually something that causes it toblow, oftena kink in the hose or the showerhead is blocked, so check this before fittingthe new PRD.

Answered 305 days ago | Barrie
gainsborough 2000 x 1 Answer

Q: when I switch on the shower using power selector nothing happens and the small indicator light on the main power switch in the ceiling goes off. when I put power selector back to off position the indicator light on main pull cord comes back on.

any ideas to the problem?????

Submitted 318 days ago | by Robbo, Belfast
! Answer this question
A: You need to check that the ceiling switch has got 230-240v on the load side.Answered 317 days ago | Barrie
No water supply to shower head? 1 Answer

Q: After operating the pull switch to power up my shower then operate the power selector,nothing happens even though the power supply is definately on indicated by neon lights.Is it a faulty solenoid switch?

Regards Dave, Bargoed,South Wales

Submitted 324 days ago | by Anonymous, Unknown
! Answer this question
You need to check if there is a 230-240v supply at the shower. The wee neon light will come on with very little power.
A:

It maybe your solenoid valve, you can check it if you have a multi meter, you shouldhave a reading of at least k3.5 ohms, across the two terminals any less and youneed a new valve. (Check the valve in the failed state.) (When it has stoppedworking!)

If thereis power getting to the solenoid and it is not operating then there is a goodchance that you have a faulty solenoid.

http://www.youtube.com/watch?v=NzJjzWqxesc

The video is intended as a guide and does not cover every shower.

If youdon’t have a multimeter we sell them with a guide on how to usethem for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful forchecking you have a power supply to appliances, for checking fuses and lettingyou know much power you have left in batteries

(So youwill know if they are good or not) and lots of other jobs, in short they arewell worth a few pounds

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 324 days ago | Barrie
kw 1 Answer

Q: What kw for shower serial number 134495

Submitted 348 days ago | by Anonymous, harlow essex
! Answer this question
A: It looks like there was only the 9.5kw can used for this shower, but check on the lable inside or on the can itself.Answered 347 days ago | Barrie
shower head cap 1 Answer

Q: How do I remove the shower head cap to clean?

(it just keeps rotating)

Submitted 366 days ago | by Bigfoot, Southsea
! Answer this question
A: This would depend on the type of head. Some have a screw under the bezel in the middle of the head , others you need to turn it anti clockwise and others, a small flat screwdriver is needed to prise the components apart.Answered 366 days ago | Barrie
gainsborough 2000 1 Answer

Q: hi i have a gainsborough 2000 shower all works perfect apart from it will get luke warm for a minute then go cold ive tried everything could it be the element and what type do i need and where abouts does it go lol hope you can help many thanks janine

Submitted 400 days ago | by jay, hinckley
! Answer this question

A: Yes itcould be a faulty element in the heating tank (there are two, three in most10kw showers) you can check them with a multi meter you should have a readingof around 12>18 ohms.

If you have power to the elementsand no heat it's probably the elements, no power to the elements thenit's probably a micro switch.

This Video may help

http://www.youtube.com/watch?v=wzPt1hsfVq4cv

If you don’t have amultimeter  we sell them at around £10 each with a link to an on line guideon how to use them for checking and testing the various parts of your shower.

Apart from helping to fix yourshower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries

(so you know if they are dud ornot)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Ifit is the element you will have to check whether you have the 9.5 or 10.8version

http://www.showerdoc.com/gainsborough-heat-exchanger-9-5kw-95608612

http://www.showerdoc.com/gainsborough-heat-exchanger-10-8kw-95608613

Answered 400 days ago | The Doc
No hot water 1 Answer

Q: On turning on shower the electricity supply tripped. Subsequently there was no hot water. The flow is better on the cold setting and reduces as you turn the control towards hot. I've looked through your diagnostic advice and the TDC has continuity. Please advise me which part is likely to be faulty. Many thanks.

Submitted 418 days ago | by Nicky, North Wales
! Answer this question

A: It may be a faulty elementin the heating tank (there are two, three in most 10kw showers) you can checkthem with a multi meter you should have a reading of around 12>18 ohms.

If you have power to theelements and no heat it's probably the elements, no power to the elements thenit's probably a micro switch.

If you don’t have amultimeter we sell them at £10 each with a guide on how to use them forchecking and testing the various parts of your shower.

Apart from helping to fixyour shower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries

(so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 417 days ago | Barrie
Shower head holder replacement 1 Answer

Q: Hi, do you stock these. If not, the diameter of the riser pipe is 2.07cm. What size holder do I need to get. online the sizes available are 20.4, 22 and 25 mm. Would any of these fit?

Submitted 423 days ago | by bro, Belfast
! Answer this question
Measuring through the centre of your shower rail outside edge to outsideedge, will give its diameter and you can use this to find the correct size whenchoosing a slider bracket which will fit. A: I would measure again, but would go for the larger size.Answered 422 days ago | Barrie
gainsborough energy 2000x no water when i turn on 1 Answer

Q: when i turn on the shower to any of the settings, the lights for the power/reduce temp and high setting come on the front cover, but no water comes out of the shower on any of the settings

Submitted 423 days ago | by tony, manchester
! Answer this question

A: It maybe your solenoid valve, you can check it if you have a multi meter, you shouldhave a reading of at least k3.5 ohms, across the two terminals any less and youneed a new valve. (Check the valve in the failed state.) (When it has stoppedworking!)

If thereis power getting to the solenoid and it is not operating then there is a goodchance that you have a faulty solenoid.

http://www.youtube.com/watch?v=NzJjzWqxesc

The video is intended as a guide and does not cover every shower.

If youdon’t have a multimeter we sell them with a guide on how to usethem for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful forchecking you have a power supply to appliances, for checking fuses and lettingyou know much power you have left in batteries

(So youwill know if they are good or not) and lots of other jobs, in short they arewell worth a few pounds

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 423 days ago | Barrie
hose from shower to shower head leaking 1 Answer

Q: where can i get a new hose?

Submitted 455 days ago | by Des, Newton aycliffe DL5 4RU
! Answer this question
A: http://www.showerdoc.com/shower-accessories/shower-hoses

This should help.Answered 455 days ago | Barrie
Gainsborough 2000x water fluctuation 1 Answer

Q: When cold water is used elsewhere in house, the shower gets v hot. Shouldnt it have a thermostatic control to prevent this?

Submitted 458 days ago | by oliveoil54, Dumfries and Galloway
! Answer this question

A: No!

 

The Gains borough 200X is not thermostaticallycontrolled, it sounds like you have a problem with the water pressure/flow

 

The things to check first are.

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly, the overheat safety devicewill turn
the power off until it cools, then it then it starts to heat again andso on.

 

Make sure that the shower headis clean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally

Answered 458 days ago | The Doc
Gainsborough 2000X Temperature fluctuation 1 Answer

Q: We have the above shower and it keeps going from hot to cold, any suggestions?

Submitted 463 days ago | by Hugh, Edinburgh
! Answer this question

A: The things to check first are.

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly, the overheat safety devicewill turn
the power off until it cools, then it then it starts to heat again andso on.

 

Make sure that the shower headis clean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally

The other possibility is a faulty flow/stabilizer valve not allowingthe correct amount of water into the shower.

A rough check is to remove the shower head turn temperature control tofully hot the water coming out of the hose should be a bit more than a dribblethen turn to fully cold and it should be coming out at full flow.

If there is not much difference between the two then you could have afaulty flow valve.

Carry out this check after you check the inlet valves.


Answered 463 days ago | The Doc
gainsborough energy 2000x not heating water follow up 1 Answer

Q: Barrie thanks for the reply. A little bit more information, the flow does not change what temperature the you set the shower too. If there is a call on the mains water which reduces the pressure into the shower, we get tepid water on the highest temperature setting. Does this still indicate a problem with the flow/stabilizer valve? Do we need to buy the following:



GNS-95605610 Gainsborough Valve Control Flow 95605610



Thanks



Brian







Q: We have a gainsborough energy 2000x which not heating the water at all, no heat on any setting. I noticed the flow rate is quite a lot faster than normal, the flow rate does not change when you move the temperature and flow rate controls through the settings. Does this indicate a problem with the flow control value, would this cause the unit not heat the water.







We have a softener installed, so there should be little to no scale within the system.







What would be the recommend part to replace?







Thanks in advance.







Brian

Submitted 1 day ago | by nothappybrian, london

A:

Forgetting about the temperature turn the showerfrom fully hot to fully cold at fully hot you should have not much more than adribble coming from the hose and on fully cold you should have a good strongflow, if you do not have this difference then you may have a faultyflow/stabilizer valve.



Answered Today | Barrie

Submitted 477 days ago | by nothappybrian, london
! Answer this question

A: The things to check firstare:

1 That the main valve cominginto your house is fully open.

2 Then check that the valve on the line to the shower isfully open.

If these valvesare not fully open then there may not be enough water getting to your shower.

Make sure that the shower head isclean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally

The other possibility is a faultyflow/stabilizer valve not allowing the correct amount of water into the shower.

A rough check is to remove theshower head turn temperature control to fully hot the water coming out of thehose should be a bit more than a dribble then turn to fully cold and it shouldbe coming out at full flow.

Ifthere is not much difference between the two then you could have a faulty flowvalve.
Yes this is the correct valve for this shower.

Answered 477 days ago | Barrie
gainsborough energy 2000x not heating water 1 Answer

Q: We have a gainsborough energy 2000x which not heating the water at all, no heat on any setting. I noticed the flow rate is quite a lot faster than normal, the flow rate does not change when you move the temperature and flow rate controls through the settings. Does this indicate a problem with the flow control value, would this cause the unit not heat the water.



We have a softener installed, so there should be little to no scale within the system.



What would be the recommend part to replace?



Thanks in advance.



Brian

Submitted 478 days ago | by nothappybrian, london
! Answer this question

A: Forgetting about the temperature turn the showerfrom fully hot to fully cold at fully hot you should have not much more than adribble coming from the hose and on fully cold you should have a good strongflow, if you do not have this difference then you may have a faultyflow/stabilizer valve.

Answered 477 days ago | Barrie
Gainsborough 2000x handset 1 Answer

Q: The handset on my 2000x will not unscrew for cleaning , any tips or can I buy a new one please ?

Submitted 523 days ago | by PP, Shrewsbury
! Answer this question
A: http://www.showerdoc.com/shower-accessories/shower-heads

Any of the universal heads will do, but try some hot water on the screw connection first.Answered 522 days ago | Barrie
REPLACEMENT PARTS 1 Answer

Q: i NEED A REPLACEMENT FOR THE SHOWER PIPE HEIGHT ADJUSTMENT

Submitted 564 days ago | by Pat, ORPINGTON BR5 4HA
! Answer this question
http://www.showerdoc.com/shower-accessories/slider-brackets
A:
Measuring through the centre of your shower rail outside edge to outsideedge, will give its diameter and you can use this to find the correct size whenchoosing a slider bracket which will fit. Answered 563 days ago | Barrie
Gainsborough Energy 2000x cool 1 Answer

Q: When I turn the knob to increase water temperature the pressure at the head increases and the water runs cold? Could this be the water flow valve

Submitted 577 days ago | by Lemans1991, Newcastle
! Answer this question

A: This is correct the more the flow/pressure the lower the temperature.

However if the temperature is unacceptably low then it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

This Video may help

http://www.youtube.com/watch?v=wzPt1hsfVq4cv

If you don’t have a multimeter  we sell them at around £10 each with a link to an on line guide on how to use them for checking and testing the various parts of your shower.

 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 577 days ago | The Doc
Gainsborough 2000x 1 Answer

Q: Any chance of obtaining a showerhead holder for this model?

Submitted 611 days ago | by Landfear, Hastings
! Answer this question
Shower head holders are not shower specific,
A: http://www.showerdoc.com/shower-accessories/slider-brackets

Measuring through the centre of your shower rail will give its diameter andyou can use this to find the correct size when choosing a slider bracket whichwill fit. Answered 610 days ago | Barrie
Gainsborough Energy 2000 X 1 Answer

Q: My shower is leaking from the bottom of the heat exchanger,Im wondering if I need to replace the exchanger, or could it be the pressure relief device? Kim.

Submitted 618 days ago | by Anonymous, Hook, Hampshire
! Answer this question
A: It does sound like the PRD has blown. If so, you will have a blockage in you head or hose which needs fixed before a replacement is put in.Answered 617 days ago | Barrie
Gainsborough 2000X 1 Answer

Q: Do you have the Head holder that shower head sits in?

Mine has split and won't hold the shower head sonow you can not raise it higher or lower it just slides down.

Annoying.

Submitted 655 days ago | by Bez, Crediton, Devon
! Answer this question
You should find the slider you require via this link provided - A: http://www.showerdoc.com/shower-accessories/slider-brackets/heatrae-sadia all you need to do is measure the diameter of your rails and choose the required size.

If you dont find the slider you are looking for , please feel free to email a photo of the slider and the rail diameter to mail@showerdoc.co.uk


Answered 655 days ago | LC
kw 1 Answer

Q: where to find out what kw shower you have

Submitted 686 days ago | by Claire4386, south wales
! Answer this question

A: There should be a plastic sticker on the underside of the cover and/or inside the unit, also it is stamped into the top of the heating can although this may be difficult to see.

Answered 683 days ago | Barrie
gainsborough energy 2000x 1 Answer

Q: Hi ya our shower is identicle to this one has stopped working. i would like to get a new one the same so that it doesnt affect the tiling in our bathroom, do you sell the whole shower? thanks

Submitted 718 days ago | by vicky, ipswich
! Answer this question

A: Although this may look a little different the plumbing and electrical connections are in the same positions.

Just check that you have a similar kw rating.

http://www.showerdoc.com/shower-spares/gainsborough/electric-showers/ZHEATR-95021625-NO-LONGER-AVAILABLE---Heatrae-Sadia-Special-Electric-Shower---8-5kWAnswered 717 days ago | Barrie
shower will not turn off 1 Answer

Q: when I turn the dial to off the shower still keeps running I can only turn it off at the ppower supply - help please

Submitted 772 days ago | by Bladesman, Rotherham
! Answer this question

A:  

When you switch off the shower at the mainisolator and the water stops running, you probably have a faulty on/off switch thatis sticking in the on position

Answered 771 days ago | The Doc
Gainsorough Energy 2000X .Gurgle after turning off 1 Answer

Q: After turning the shower off it makes a noise, like boiling water, for about two or three seconds before stoping . This dose not affect the running of the shower in use. Is this O.K ?

Submitted 819 days ago | by latreck, Cornwall
! Answer this question
A: As this unit does not have a phased shutdown when it is switched off the water stops immediately and the residual heat in the heating elements continues to heat the water in the can for a few seconds , this is perfectly normal.Answered 817 days ago | Alastair
Gainsborough 2000x running tepid 1 Answer

Q: My Gainsborough 2000x shower runs cold on low and medium settings and only tepid in the high setting. What replacement part should I order?

Submitted 898 days ago | by Montanaranger, Merseyside
! Answer this question

A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

 

If you don’t have a multimeter  we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.

 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 897 days ago | The doc
Power/Pressure selector switch 1 Answer

Q: My power/pressure selector switch has been slipping for several days i.e. I have to go back and forth to get it to click into position. Now, it no longers turns on the power and the shower is not working. How can I resolve this problem?

Submitted 924 days ago | by Terry, Lancashire
! Answer this question
Check the inside of the selector knob for splitting or cracking and if so a new front cover is required , if this is ok then a new Switch Pressure Selector is required , either can be ordered online by via the link below.
A:
http://www.showerdoc.com/shower-spares/gainsborough/GNS-PARENT-50-Gainsborough-Energy-2000XAnswered 922 days ago | Alastair
Turning shower on higher then low blows electrics 1 Answer

Q: When turning the shower on it runs fine on the low setting but turning to medium or high trips the fuse on the electrics.



Shower has been running fine past 3 years and fault only just started.



What part could cause this and is there a replacement



(model Energy 2000x)

Submitted 929 days ago | by Readio, Yorkshire
! Answer this question

A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.  

If you don’t have a multimeter  we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.shower-warehouse.co.uk/erol.html#55x878
A replacement heat exchanger of the right wattage can be ordered online via the link below.

http://www.showerdoc.com/shower-spares/gainsborough/GNS-PARENT-50-Gainsborough-Energy-2000XAnswered 929 days ago | Alastair
gainsborough energy 2000 1 Answer

Q: water control knob will not turn ?

Submitted 943 days ago | by edith, eastbourne
! Answer this question
Check that the alignment post in the front cover is not fractured  or bent , if so a new front cover is required. If it is ok then a new flow control valve is required . Either can be ordered online via the link below.
A:
http://www.showerdoc.com/shower-spares/gainsborough/GNS-PARENT-50-Gainsborough-Energy-2000XAnswered 942 days ago | Alastair
Leaking water control valve 1 Answer

Q: there is water leaking from the water control valve gets worse as you turn the temperature up or if you push on it can this be fixed or do I need a new shower?

Submitted 944 days ago | by St George, Lancs
! Answer this question
A replacement flow valve can be ordered online by clicking on the link below.
A:
http://www.showerdoc.com/shower-spares/gainsborough/GNS-95605610-Gainsborough-Valve-Control-Flow-95605610Answered 943 days ago | Alastair
2000x running cold 1 Answer

Q: 

Submitted 962 days ago | by Bob, Exeter
! Answer this question

A:

If the shower is absolutely cold then I think you may have a faulty Thermal Cut Out

A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)

Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.

(The function of the TCO is, if the water over heats it cuts the power off to the elements)

See Video.

http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs

If there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

If you don’t have a multimeter  we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 962 days ago | The doc
Gainsborough energy 2000x cutout 1 Answer

Q: After being in the shower for a couple of minutes

on the middle setting the shower cuts out,remains off for 10-15 seconds then fires up again and the water is very much hotter for a short time.

What is the problem

Submitted 1006 days ago | by Jimbo, Runcorn
! Answer this question

A: The things to check first are.

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly the overheat safety device will turn
the power off until it cools Then it all starts again

Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally

The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.

A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.

If there is not much difference between the two then you could have a faulty flow valve.

Carry out this check after you check the inlet valves.

Answered 1005 days ago | The Doc
Gainsborough Energy 2000x 10.8kw not heating 1 Answer

Q: Neon light does not work for low temp setting. Neon light for Med temp setting sometimes comes on and shower operates at that temperature. However, the shower seems to want to operate at High temp irrespective of settings. If you switch the shower on and off 3 or 4 times you can attain the Med temp setting, otherwise it will always be the High temp setting it will operate at.

Submitted 1020 days ago | by elquicko, Lincoln
! Answer this question

A: The things to check first are.

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water
getting to your shower open / close the safety device that allows power through to the elements

Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally

The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.

A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.

If there is not much difference between the two then you could have a faulty flow valve.

Carry out this check after you check the inlet valves.

Answered 1019 days ago | The Doc
Gainsborough Energy 2000X too hot 1 Answer

Q: We have had to turn the shower control way down to as cold as possible and still the shower is very very hot (almost scalding), we are concerned for our safety really. Could you please advise what the problem may be, and in the event of needing a new shower what would be a good replacement bearing in mind that we require a good water flow.

Many thanks for any help you can offer.

Submitted 1050 days ago | by Linda, Halifax, West Yorkshire.
! Answer this question

A: The reason that the shower is too hot is that there is not enough water passing through it to cool it

The things to check first are.

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly

Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally

Answered 1047 days ago | The Doc
Control knob slipping 1 Answer

Q: When I turn the shower on the control knob makes a clicking sound. I have to turn the knob all the way round + to get a flow. What can be the problem.

Submitted 1122 days ago | by Phil, Retford
! Answer this question

A: Could be one of two problems

The teeth on the cog at the rear of the front cover are worn.

http://www.showerdoc.com/shower-spares/gainsborough/GNS-PARENT-50-Gainsborough-Energy-2000X

Or the water control valve has started to tighten up internally and causing the teeth on the cog to jump.

http://www.showerdoc.com/shower-spares/gainsborough/GNS-95605610-Gainsborough-Valve-Control-Flow-95605610

http://www.showerdoc.com/shower-spares/gainsborough/GNS-95614163-Gainsborough-Front-Cover---Energy-2000x-95614163

Answered 1121 days ago | The doc
Replacement of Gainsborough Energy 2000 1 Answer

Q: Thanks Alistair for your reply to my initial query of this issue. Ive checked the power rating on the Energy 2000 (on an internal label) and it states 9.5KW. If I replace it with one of the same rating can I expect the flow rate to improve significantly, or should I be considering 10.5kw?

Thanks in advance for your feedback

Submitted 1137 days ago | by Mike, Northants
! Answer this question
Replacing with another 9.5kw shower will not increase water flow in any noticable amount.
A: A 10,5kw will give approximately 9.5% higher flow fomthe same temperature but remember to check cable and mcb.Answered 1137 days ago | Alastair
Replacement of Energy 2000 1 Answer

Q: I currently have a Gainsborough Energy 2000 (not an Energy 2000X). Its still working but the flow rate has always been pretty miserable. I would be interested to know what the wattage of this unit is and what I could replace it with which will give a much higher flow rate yet minimise plumbing changes.

Submitted 1140 days ago | by Mike, Northants
! Answer this question
There should be a label inside the 2000 giving you the wattage but if not it will be marked on the heating tank , either printed on side or stamped on top.
A: Our recommended replacement would be the Triton T80z which whilst not a direct replacement shoulkd be a fairly straightforward change over.
If your 2000 is a 7.5kw or an 8.5kw model then the 8,5kw T80z can be fitted with no alteration to cable or mcb rating.
If you decide to go for a 9.5kw T80z then have the supply cable checked by an electrician and the mcb will have to be 40amp rating.
The appropriate wattage T80z can be ordered online via the link below.

http://www.showerdoc.com/showers/triton/electric-showersAnswered 1139 days ago | Alastair
Gainsborough 2000x 1 Answer

Q: The shower is just too hot! the water burns!!! What can i do??

Submitted 1141 days ago | by shaz, canterbury
! Answer this question
Check the hose is not kinked or collaosed internally and the head is clear.
A: Chek tghat incoming water mains stopcock and any isolation valve to the shower are fully open.
Check with your water supplier that there has not been a reduction jn supply pressure or flow.
Check the gauze fiter in the inlet to the solenoid valve is clear.
If all above are ok then it is likely to be the flow valve at fault , a replacement can be ordered online by clicking on the link below.

http://www.showerdoc.com/shower-spares/gainsborough/GNS-95605610-Gainsborough-Valve-Control-Flow-95605610Answered 1141 days ago | Alastair
Gainsborough Energy2000X- Not heating water as good as it used to. 1 Answer

Q: I have a 2000X shower - installed about 1997 and worked very well till last month. Now water starts up hot for about 0.5min then runs very cool (but warmer than cold supply!). Flowrate is 6 litre/min. I tested the elements with a multimeter (as per answer to similar question) and got resistance reading 3-5 ohms on each element (but I'm no expert with the meter). I also recently fitted a new shower hose and sprayhead. Any ideas?

Submitted 1170 days ago | by Rusty, Cheshire
! Answer this question
A reading of 3 to 5 ohms indicates a problem with the heating elements so would recommend replacing the heating can, the appropriate wattage unit can be ordered online via the link below.
A:
http://www.showerdoc.com/shower-spares/gainsborough/GNS-PARENT-50-Gainsborough-Energy-2000XAnswered 1169 days ago | Alastair
Gainsborough cool 1 Answer

Q: When I bought this shower i had a great water pressure coming from the shower, since tiling our bathroom the pressure is not the same, when on medium heat the water runs to slow when you want the water hot, and on when you want the shower to run harder it is very cold. put it onto high setting it gets to warm, an you advise . Jim mcmillan

Submitted 1195 days ago | by Jim, Cumnock Scotland KA181NW
! Answer this question

A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

 

If you don’t have a multimeter  we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.

 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 1194 days ago | The Doc
2000x running cold following freeze up 1 Answer

Q: Hi ...my 2000x froze during the cold weather recently .The bottom connection to the heater tank had come off but when i re-fitted it there is now only cold water coming from the unit.There seems to be no powere from the micro switch which controls the three power levels to the tank. I notice there is also some kind of water pressure sensor inbuilt in the switch...but this seems to be OK...i am getting the high temp warning light even tho there is only cold water coming out...any suggestions ?

Submitted 1202 days ago | by Pete, Argyll , Scotland , PA34 4XA
! Answer this question

A: I think you may have a faulty Thermal Cut Out

A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)

Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.

(The function of the TCO is, if the water over heats it cuts the power off to the elements)

See Video.

http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs

Answered 1200 days ago | Anonymous
gainsborough energy 2000x 1 Answer

Q: hi,



iv moved into a flat with this unit fitted but one of the curved plastic covers the goes at the bottom of the shower rail is missing and is exposing the screws



can you get hold of a new cover?

Submitted 1202 days ago | by pdub7382, essex
! Answer this question

A: Unfortunately this rail is now obsolete you would really have to fit a complete riser rail kit.

http://www.showerdoc.com/shower-accessories/rail-kits Answered 1200 days ago | The Doc
no heat mostly cold water 1 Answer

Q: i have the energy 1000x and it has suddenly started running cold with the occasional hint of luke warm water, but no real heat at all any ideas ????

Submitted 1208 days ago | by leon, yorkshire
! Answer this question

A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

 

If you don’t have a multimeter  we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.

 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not)  and lots of other jobs, in short they are well  worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 1206 days ago | The Doc
top heat control knob 1 Answer

Q: Please can you tell me the cost of 2 heat control knobs (top knob)for the above shower

Submitted 1264 days ago | by dave
! Answer this question
The knobs come as part of the front cover.
A:
Here is the link

http://www.showerdoc.com/gainsborough/shower-spares/GNS-95614163-Front-Cover---Energy-2000x Answered 1264 days ago | The Doc
gainsborough energy 2000x cool 1 Answer

Q: Hi



We have a gainsborough energy 2000x shower and always use the medium setting. Recently this setting stopped heating and we now need to use the high setting... Ok but the water flow isnt as strong. Any ideas what part needs replacing and if this can be done as DIY



Many thanks



Paul Tunstell

Submitted 1277 days ago | by ptunstell
! Answer this question

A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

If you require a new shower with similar water entry and footprint then you will find the recommended replacement at the bottom of the page under the spares list.

Answered 1269 days ago | GT
Front Cover 1 Answer

Q: Does the front cover spare part come with the power control knob? I noticed the control knob was listed as part no. 95.605.883, but is not listed in the available parts list.

Many Thanks,

Phil Jude.

Submitted 1314 days ago | by Phil
! Answer this question
Yes the front cover includes the knobs and can be ordered online by clicking on the link below.
A:
http://www.showerdoc.com/gainsborough/shower-spares/GNS-95614163-Front-Cover---Energy-2000xAnswered 1313 days ago | Alastair
water cut off 1 Answer

Q: after being in the shower for a few minutes the water cuts off and the display light jumps on to show reduce temp. it does not matter what setting i put it to it cuts out. please advise me. thank you.

Submitted 1378 days ago | by batboy
! Answer this question
It is in all probality the solenoid coil. If you click on the link below it will take you to a video clip showing how to test and change the coil and allow online ordering if required.
A: Check the coil in the failed state.

http://www.showerdoc.com/shower-spares/triton/HYDR-27600-Universal-Solenoid-Coil-(No-Valve)Answered 1376 days ago | Alastair
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Replacement Products

Although this T80Z fast-fit shower looks a little different the plumbing and electrical connections are in the same positions and adjustable to suit.

Please check that you have the correct kw rating before purchasing.

Gainsborough
RRP: £201.78 (inc. VAT)Our Price £114.00 (inc. VAT)Save £87.78
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Although this T80Z fast-fit shower looks a little different the plumbing and electrical connections are in the same positions and adjustable to suit.

Please check that you have the correct kw rating before purchasing.

Gainsborough
RRP: £212.32 (inc. VAT)Our Price £114.00 (inc. VAT)Save £98.32
View Item

Although this T80Z fast-fit shower looks a little different the plumbing and electrical connections are in the same positions and adjustable to suit.

Please check that you have the correct kw rating before purchasing.

Gainsborough
RRP: £222.83 (inc. VAT)Our Price £114.00 (inc. VAT)Save £108.83
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