Fantastic service
Reviewed 12 years ago
by Mrs Nunn
We had a few questions prior to purchase which 'The Doc' answered helpfully and promptly. Although we placed an order late in the day it still arrived the next day. We fitted the new cartridge and replaced all the o-rings in the shower housing, following the exploded diagram on this site and a guide we found on the Bristan site at: http://www.bristan.com/WebRoot/BristanDB/Shops/Bristan/MediaGallery/files/Thermostatic_Cartridge_Service_Manual_SK1850-2.pdf
We re-used the existing thermostat and this proved to be OK. The cause of our problem was a stripped thread on the spindle assembly but we replaced the entire cartridge anyway. We now have a shower that is better than it has ever been! DIY triumphs :-) Many thanks to Showerdoc for an excellent service and good prices.