Thermal switch

cold water coming through shower overheat light on hot setting same fault as 6months ago when i purchased a new thermal switch from you has worked fine for the 6 months have i got a faulty part and is it under guarantee
Asked 12 years ago by Brenda

If when the shower was switched off did you hear itcontinuing to heat (Noise like a kettle starting to boil) this will mean thatthere is a switch or a relay that is stuck in the on position, this is keepingan element energised and this is probably what caused the original and the new TCOto fail.

 

It would unusual for a new TCO to fail for no reason.

If you heard no noises coming from the shower then we will replacethe TCO, however we will test the original TCO when it is returned.

If you do wish to return it please send me your invoicenumber and contact details to gt(at)showerdoc.co.uk

Answered 12 years ago by Anonymous

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