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Q: I have a duraspeed pump pumping 2 showers and it has wordked fine for a few years. However suddenly it is not starting when the water flows. It will start if I give the pump a significant jolt. Can ypou tell me if the pump is on it' way out or if I can service it in some way and where I should look for the problem. We do live in a hard water area.
A: Sounds like it is the beginning of the end for the pump theyare not really suitable for repairing probably best just to swap it over for anew one it will take about ½ an hour and you will have a new two yearguarantee.
You could think about this
It is a less powerful but cheaper option
Q: I keep experiencing a drop in the cold water flow. When put on cold the flow will decrease quickly and of of course upset the temperature balance when hot is also running. When the shower is on I can hear a noise like air in the pipes if I am downstairs. All other cold water devices in the house are fine. Could this be a pump problem such as the impellerThank you
A: From your description it could be air, however in the first instance check that the inlet filters are clean and clear.
If this doesn’t resolve the problem then disconnect the inlet pipes and put them into a pail and turn the water on this should draw out any air in the system.
If it is the pump that is at fault then you are probably best just to replace the pump, it will take less than an hour and you will have a new guarantee.
Q: Hi,When the shower is turned on, there is only a trickle of water coming out, and the pump just hums like it is stuck. Does this sound repareable?
Q: pump cuts out after a few minutes,when power is shut off at mains it seems to work for a few minutes then cuts out.
Q: I HAVE A BROKEN READ SWITCH. THE HOUSING IS O.K.WHERE CAN I OBTAIN A NEW GLASS ASSEMBLY PLEASE ?. T.E.MOORE.
Q: If my water is hot, the pump seems to strugle pumping it through to the shower and i have to keep turning the shower off and on until it primes the pump. Is there a temp limit the pump can handle or is there a fault?
A: Firstadvice is to make sure that the inlet filters on the pump and showervalve areclean and clear.
Thewater temperature should not be above 60°C if the temperature gets above 65°then you can get aeration in the pump (The pump chamber will fill with air dueto the action of the pump) if the pump housing fills with air then it can’t pumpwater.
Q: I have had a 1.5 bar "Duraspeed Hi-performance" shower pump serial no. 013048 in constant domestic use for 8 years. There has never been a problem with it. Now it has started to shut down after approx 5 minutes running. It will restart after a period of time.1). Does this pump have a time limit on its length of use?2). Would a replacement control unit ( 8 ) NEWT-SP-088-1111 resolve this problem ? 3). I have had to purchase a different manufacturers brand as I was told that the model I had was no longer in production, is this the case ? Mr. David Page
A: These pumps are good value for money pumps with a normal lifespan of around 5>6 years. (2 years to 12 years is not unheard of)
These pumps are difficult to work on and unless you can be sureyou have correctly ID the faulty part they can cost more to repair than toreplace.
The pumps are still available but have been rebadged as Bristan Hydropower
Q: I have a leak on my shower pump. What could be the cause of it?
A: I could write a short book!!!!!
Poor installation, would be the most common.
Q: is there a sensor that can be changed to make the pump shut off when the water is turned off?
A: Sorry for the delay in replying
The pump should shut off when the water is turned off
The things that will keep it running are
Water still passing through the pump
Sticking flow sensors
Faulty flow sensors
OR a faulty PCB
Please call for more information on available spares for this product
11-13 Hailes Park Industrial Estate Dumbryden Drive, Edinburgh, EH14 2QR • Tel: 0131 538 4343 • Fax: 0131 477 2623
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