Q: the shower was operating okay on hot when the water went to cold and the red power light went off.
does this mean the heating coil is not charging and is a replacement part or parts available.
is there a local outlet available to fit the part
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Submitted 1 day ago | by
Anonymous, nottingham
A: If the red power light went off then check that the fuse has not blown or mcb has not tripped to the shower. If the shower is absolutely cold then I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.
If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.
Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.
http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 1 day ago | Barrie
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Q: Basically I need a complete replacement as my old one is beyond repair. I don't want to re-tile my bathroom so replacing with exactly the same model would be ideal. If that is not possible are there any other models available that could use the existing piping positions etc. so I don't have to re-tile?
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Submitted 121 days ago | by
Gazzer, Derby
Answered 120 days ago | The Doc
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Q: Water on high power runs for about 2 minutes then stops. If left for a while it will again run for a couple of minutes then stop.
Electrics have all been checked by qualified electrician and no fault found.
Water pressure has been checked and no fault found.
It has been suggested that there is a hole in a diaphragm that allows water to seep through building up pressure which causes the diaphram to close cutting off the water flow.
Is it possible to replace the "diaphragm" unit - and, if so, what is the part number and the procedure to do so?
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Submitted 135 days ago | by
she2656, Nottinghamshire, UK
A: It is most likely to be your solenoid valve, you can checkit if you have a multi meter, you should have a reading of at least k3.5 ohms,across the two terminals any less and you need a new valve. (Check the valve inthe failed state.) (When it has stopped working!) If there is power getting to the solenoid and it is notoperating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The videois intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checkingand testing the various parts of your shower. Apart from helping to fix your shower, they are reallyuseful for checking you have a power supply to appliances, for checking fusesand letting you know much power you have left in batteries (So you will know if they are good or not) and lots of otherjobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 135 days ago | The Doc
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Q: my shower stopped flowing water but the heater can continued to work i imediatly switched off the unit, now it wont come on at all.
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Submitted 143 days ago | by
ant, worcestershire
A: It may be your solenoid valve, you can check it if you havea multi meter, you should have a reading of at least k3.5 ohms, across the twoterminals any less and you need a new valve. (Check the valve in the failedstate.) (When it has stopped working!) If there is power getting to the solenoid and it is notoperating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The videois intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checkingand testing the various parts of your shower. Apart from helping to fix your shower, they are reallyuseful for checking you have a power supply to appliances, for checking fusesand letting you know much power you have left in batteries (So you will know if they are good or not) and lots of otherjobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 141 days ago | The Doc
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Q: the pressure is down when u switch it to hot and there is no haet in the water just wondering what is wrong with it there was a burning smel from it ????
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Submitted 201 days ago | by
craig, glasgow
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester If the elements are OK Check the outlet TCO The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 200 days ago | The Doc
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Q: I have read your answers to some of the TCO questions. Mine has just failed and I was wondering if you could advise on a similar model from a different Triton shower part maybe or whether I could find that as a third party spare perhaps. Also, I believe the fuses (the 2 black blocks behind the neon lamp?!?) may have shorted too. Any idea if those can still be found?
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Submitted 220 days ago | by
Will2K, London
A: Perhaps I am notfollowing your question properly but why would you want to put a part in fromanother shower when the original TCO is still available? http://www.showerdoc.com/TRITO-22009870-Triton-Thermal-Cut-out-22009870 There are no fuses inside the shower unit its self, however itis not unusual for the neon’s to fail however they shouldn’t affect the runningof the shower. After fitting a new TCO When fitting a new TCO listen to the shower, after it hascompleted its first on/off cycle, if when it is switched off you hear itcontinuing to heat (Noise like a kettle starting to boil) this will mean thatthere is a switch or a relay that is stuck in the on position, this is keepingan element energised and this is probably what caused the original TCO to fail. If this is the case replace the faulty switch or relay andmake sure that you switch the shower off at the isolating switch when theshower is not in use because this may cause the new TCO to fail. Answered 220 days ago | The Doc
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Q: SHOWER BLOWNING FUSE IN MAIN FUSE BOARDWHEN TURNING ON
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Submitted 252 days ago | by
ropes, croydon
Answered 248 days ago | Alastair
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Q: Follow on from Q about T80i turning itself on and off.
How can I check and if necessary replace the push button on the front cover?
Do you have a photo of the inside of the cover?
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Submitted 273 days ago | by
sburt, South Wales
A: The on/off button is an integral part of the front cover and as this is now obsolete and no longer available as is the on/off switch itself then the only answer is a new shower. Our recommended replavement is the Triton T80z , the appropriate wattage model can be ordered online via the link below. http://www.showerdoc.com/showers/triton/electric-showers Answered 271 days ago | Alastair
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Q: My mother has a T80i which if left with the isolation switch turned on will turn itself on and off all by itself.
Could this be due to a problem with the on/off switch?
if so which part do I need to replace?
Thanks in advance.
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Submitted 276 days ago | by
sburt, South Wales
A: Difficult one to diagnose without seeing it however it definitely sounds like a fault with one of the micro switches in the switching assembly. Answered 275 days ago | The Doc
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Q: Do Triton do a replacement wiring kit for the T80i
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Submitted 278 days ago | by
Geoff, Kidderminster.
Answered 277 days ago | The Doc
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Q: My problem sounds very similar to previous question titled - 'T80i not heatng'. The temperature is fluctuating (water pressure is good) - it can get hot (so think elements are OK) but cuts out quickly. Having smelt burning plastic....I've checked inside and the (lower) TCO (between can and outlet) has some charring at the terminals. From the diagram above it is not clear which part this is. You mention another TCO (4) but I need the one with two wires coming out. Do you supply those please? Thanks
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Submitted 279 days ago | by
Jim, Cheshire
A: The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Unfortunately the outlet TCO on the T80i is now obsolete. Answered 277 days ago | The Doc
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Q: part no trito 83300000 is obsolete what can i do ?
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Submitted 284 days ago | by
clive, belper derbyshire
Answered 284 days ago | The doc
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Q: unit is leaking between cartridge/ flag assembly and stabiliser valve assembly, could you advise on solution please many thanks.
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Submitted 412 days ago | by
agger, UK
A: It will be the stabilizer valve that is leaking, unfortunately this part is now obsolete Unfortunately there is nothing that is a direct swap. However....... Triton has recently brought out the T80Z this shower has been designed round being a retrofit unit (Tritons word not mine!) The pipe work can be brought in from almost any position and there is a reasonable amount of space for cable entry from most positions. Here is the link. http://www.showerdoc.com/new-showers/triton/electric-showers/ZTRITO-SP8008ZUFIT-Triton-T80Z---8-5kW-(White-Chrome) See Video at the foot of the page Answered 410 days ago | Anonymous
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Q: t80i no water comes out but there is power to the solonoid valve could this be the fault or is there any thing else
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Submitted 423 days ago | by
ken, selby north yorkshire
A: Yes it sounds like a solenoid fault Here is how to check. It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Yes it sounds like a solenoid fault Here is how to check. It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 423 days ago | The Doc
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Q: the positive wire connecting switch assembly unit to the can unit has burnt out at the can connection . Is it possible to just buy the wiring?
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Submitted 431 days ago | by
mush, Heywood ,Lancs
A: Afraid this is not a spare part but any competent electrician should be able to replace it Answered 431 days ago | Alastair
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Q: I need to replace the above shower without any damage to the tiling.
What is the size of the old shower and the size and type of the unit you would suggest to replace it
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Submitted 466 days ago | by
Dick, Ayr scotland
Answered 465 days ago | Anonymous
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Q: How do I tell what wattage my shower is?
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Submitted 467 days ago | by
Nan, London
A: There should be a label inside the shower but if not the wattage will be imprinted on the top of the heating can. Answered 467 days ago | Alastair
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Q: is this model still advaible ? if not witch model is compatable with out any alterations
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Submitted 487 days ago | by
badman, newport south wales
Answered 486 days ago | The Doc
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Q: Hi. thanks so much for your reply about the heater can/TCO problem. I don't fully understand though.. Which 'switch' are you referring too?
If i read it right, the fault with the heating can may have caused the TCO to over-work and to fail?
I'm not entirely clear what I need to do next - any help welcome!
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Submitted 491 days ago | by
Sean, Kingston
Answered 491 days ago | The Doc
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Q: Hi. i replaced the heater can on my Triton T80i six months ago and it worked fine until a couple weeks ago. It was pumping out cold water which didnt heat up at all. The flow adjusted when turning the dials though. I've replaced the TCO switch I bought from you but the water only comes out luke warm now, when the setting are on full. Any suggestion about what to do next? From other posts it seems like it could be a heating element, but I replaced the heater recently....
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Submitted 492 days ago | by
Sean, Kingston
A: Yes I think you are correct it is the heating element. However I think you may have had a previous problem First a switch sticking in the on position keeping one of the elements energised all the time, this element fails and you fit the first heating can. The switch is still sticking on only now the TCO keeps turning off the power to the elements, the TCO is designed for occasional use and because it is being used all the time it fails, cold water! You replace the TCO, the switch is still sticking in the on position keeping one of the elements energised, this element fails and you now have a second faulty heating can. You may have heard the shower still heating a little after you switched it off.
Not much help but it may explain what has happened Answered 492 days ago | The doc
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Q: Hi
Following your advice I replaced the TCO on my Triton T80i. (original problem:no power light coming onwhen I prsss the on button and the shower runs cold. The flow changedif I turn the temperature dial though)
The shower is still faulty. If i turn the heat setting right up, with the power on high, the flow is tepid (not cold though). The flow is good at when set to cold. The power light still does not illuminate.
Can you advise? At this stage i seem to have fitted a part that cost £25 with no real improvement.
Thanks
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Submitted 496 days ago | by
Sean, Kingston
A: If the shower is cold then the most likely fault is the TCO, on all our TCO pages there is a video clip showing how to test a TCO, to make sure it is faulty before you buy If there is any heat at all then the TCO will not be faulty the most likely fault will be a faulty element in the heating tank. See below to check for a faulty element. It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 494 days ago | The doc
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Q: my t80i is working perfect but its not heating the water, what could be causing this? And can it be fixed or would it be cheaper to replace it
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Submitted 506 days ago | by
honey, kilcock county kildare
A: If the water is absolutely cold then you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If there is some heat It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester If both the above are OK then have a look at The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 505 days ago | The Doc
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Q: Hi. I bought a heater can for the T80i here six months ago, replaced it and it has worked fine since. However it is now running cold (with normal water pressure)and the power light is not coming on. I've checked the fuse and that's fine. Could you advise?
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Submitted 511 days ago | by
Sean, Kingston upon Thames
A: I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Answered 506 days ago | The Doc
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Q: i have no water comming through my shower although there is water to the unit. all live electrics shown to be working when tested..shower was used normally in the morning and worked fine but when i went to use it in the evening NOTHING. no pumping ,no noises, no water at all comming from unit
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Submitted 532 days ago | by
ian, uk
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 532 days ago | The Doc
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Q: MY SHOWER RUNS ETHER TO HOT OR COLD, OR WILL GO FROM HOT TO COLD WITH OUT YOU ADJUSTING IT.
THE THERMOSTAT IS OK, AND THE WATER FLOW IS GOOD WHAT IS THE PROBLEM.
THANK YOU
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Submitted 570 days ago | by
SKILLY
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have a faulty flow valve.
Carry out this check after you check the inlet valves.
Also as it is a Triton have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 568 days ago | The Doc
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Q: Further to my previous question, the item I am looking at may be 5 or 9 on your diagram. Suffice to say a small amount of water is leaking from the plastic assembly behind the red/green flag. This part is connected to the regulating control I would like to know if it requires replacing and how much they are to buy.
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Submitted 588 days ago | by
Chris
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Q: Item 9 on your diagram of a T80i I believe is the inlet solenoid valve. Mine appears to be weeping. Your list shows this part as obsolete. How do I replace it or do I need to replace the shower?
If so, which Triton model will fit the same T80i footprint as I do not wish to disturb the tiles surrounding the base?
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Submitted 588 days ago | by
Chris
A: Hi Part 9 is the stabiliser valve and unfortunately it is obsolete and there is nothing to take its place. Unfortunately there is nothing that is a direct swap for the T80i. However....... Triton has recently brought out the T80Z this shower has been designed round being a retrofit unit (Tritons word not mine!) The pipe work can be brought in from almost any position and there is a reasonable amount of space for cable entry from most positions. Here is the link. http://www.showerdoc.com/new-showers/triton/electric-showers/ZTRITO-SP8008ZUFIT-Triton-T80Z---8-5kW-(White-Chrome) See Video at the foot of the page Answered 584 days ago | The Doc A: Hi Item 9 is the stab valve however this is obsolete and if it is leaking there is nothing you can do. Unfortunately there is nothing that is a direct swap. However....... Triton has recently brought out the T80Z this shower has been designed round being a retrofit unit (Tritons word not mine!) The pipe work can be brought in from almost any position and there is a reasonable amount of space for cable entry from most positions. Here is the link. http://www.showerdoc.com/new-showers/triton/electric-showers/ZTRITO-SP8008ZUFIT-Triton-T80Z---8-5kW-(White-Chrome) See Video at the foot of the page Answered 588 days ago | The Doc
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Q: My shower made a banging noise and a lot of dirty water came out. Now it will not get hot.
Please could you let me know what could be the cause and if it can be repaired or do I need a new shower
Thanks
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Submitted 612 days ago | by
Mary
Answered 611 days ago | Alastair
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Q: water is coming from the cylinder from a small pipe what could be the reason of this. this happens when we turn on the shower
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Submitted 650 days ago | by
janu
Answered 650 days ago | Alastair
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