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Q: water not heating.
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Submitted 124 days ago | by
hk, leicester uk
A: If the shower is absolutely cold then I thinkyou may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals(The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and afaulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts thepower off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Ifthere is some heat it may be a faulty element in the heating tank (there aretwo, three in most 10kw showers) you can check them with a multi meter youshould have a reading of around 12>18 ohms. If you have power to theelements and no heat it's probably the elements, no power to theelements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking andtesting the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 123 days ago | The Doc
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Q: We have had the shower for a couple of years and just prior to Christmas the shower has malfunctioned and you cannot get normal temp water through. It is eithes scalding hot or freezing cold. Cannot use at all at the moment
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Submitted 144 days ago | by
Sarah, Blackpool
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety devicewill turn the power off until it cools Then it all starts again Make sure that the shower headis clean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally
If allthe above are Ok then you almost certainly need a new flow valve Answered 142 days ago | The Doc
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Q: Could you tell me how to get access to the joint between the Connector Assembly and the Regulator Assembly? I have a new clamp, but the joint is opening which is why the original clamp split and the new one will not fit over the top of the joint. I imagine that scale is pushing it open.
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Submitted 177 days ago | by
Dawkes, Hemel Hempstead
A: Sorry for the delay in replying. There will be nothing pushing it open the problem will be that the pipe work will never have been properly aligned in the first place, or someone has tightened up the fittings without holding against the force. You will need to try realigning the pipe work. Answered 171 days ago | The doc
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Q: We have just moved in to a new house and the shower is an essentials 8.5kw - looking at the pickies a post 2004 model. The flow is pretty good so i don't suspect low pressure and the shower has been working fine, but suddenly the temperature varies from warm to cold in regular cycles. It doesn't even sustain a luke warm temperature. Any ideas?
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Submitted 200 days ago | by
Tony, Derby
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow/stabilizer/pilot valve not allowing the correct amount of water into the shower.
Answered 199 days ago | The doc
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Q: when in use, if the cold water is used for any other purpose then the shower will scald,
this is a newly developed problem
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Submitted 226 days ago | by
brian, mansfield
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow regulator valve not allowing the correct amount of water into the shower.
If all the above are Ok then you are probably going to need a new Flow Regulator, you will have to select which one you need depending on the output of your shower http://www.showerdoc.com/mira-parent-148-mira-essentials-electric-shower
Answered 226 days ago | The Doc
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Q: I have a leak from a plastic pipe with the word inlet written on,
What items do i need to fix this leak?
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Submitted 249 days ago | by
Gary, Newcastle
Answered 246 days ago | Alastair
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Q: Water always comes through but sometimes doesn't get hot. Gets hot after switching on & off 2 or 3 times.
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Submitted 274 days ago | by
Martin Clare, Gt Yarmouth, Norfolk
Answered 271 days ago | Alastair
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Q: Shower not working - described fault to Essentials Showers customers services and received new front but this is not the problem. The switches turn but no shower comes on. Please can you let me know what part I need to order. Thank you.
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Submitted 282 days ago | by
Nell, Aberdeen
Answered 281 days ago | The Doc
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Q: i was fitting clamp bracket marked as a on your diagram colour black the screw head has fell off and the rest of the screw is stuck in the back panel can you help.
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Submitted 297 days ago | by
bally, coventry
A: Not much I can suggest to help . If you try to drill it out you will only end up wrecking the plastic, Mira will not sell a new rear case. Is there enough left of the screw body to grab it with a pair of long nose pliers so you can try and unscrew it out Answered 296 days ago | The Doc
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Q: water to inlet no problem, think maybe solonoid broken ? need part number and price thankyou
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Submitted 313 days ago | by
scot, np12 2nx
Answered 312 days ago | The Doc
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Q: my shower is only giving out cold water, regadless of what setting we turn it to. any suggestions please.
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Submitted 329 days ago | by
kev, sth humberside
Answered 327 days ago | Alastair
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Q: I require the clamp between the inlet connector assembly and the regulator assembly for a 9.5kW shower, labelled A in the diagram. The original clamp has split. How do I get a new clamp?
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Submitted 337 days ago | by
Keith, Glasgow
Answered 336 days ago | The Doc
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Q: Our shower works for 5-8 mins and starts stuttering and then switches off. Then won't come back on. We replaced the thermal trip assembly last year but theproblem is still ongoing. Could you help please?
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Submitted 397 days ago | by
Ellie, Dumfries and Galloway
Answered 395 days ago | The Doc
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Q: power supply is on, but no water flow
think there is a air lock not sure how to clear it?
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Submitted 431 days ago | by
big jym, aberdeen
Answered 431 days ago | Alastair
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Q: my shower only stays on for 4mins max then turns off have you any ideas ?
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Submitted 434 days ago | by
scant, oxfordshire
Answered 431 days ago | The Doc
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Q: i have looked on your site for a spare part i need. I can see the bit but its not listed. The part i need is the clamp which goes between part no3 and 4 439.75 / 439.78 the clamp has two screws through it a and c on the diagram Is this part available or do i need to buy another bit which it comes with
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Submitted 466 days ago | by
Chris, Rotherham S601DE
Answered 466 days ago | The Doc
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Q: we have the above electric shower (fitted 2008). The unit works very well but the shower head has a very, very slow leak which continues to drip when switched off. I have removed the shower head pipe and confirm the leak remains from the tank outlet (yr item 8). I will fit a replacement part, but need toidentify the part to fit most likely to be the cause - can you advise please.
regards
allan thomas
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Submitted 669 days ago | by
..............
Answered 669 days ago | Alastair
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