Q: We have a zante II.. when using it on "Our" normal setting (dial 12 Oclock) the water is now coming out cold.. the only way to to get warm water is to turn the dial fully right.. this then gives us hot water at a trickle.. the kids have stated they have noticed heat random fluctuations in the past.....
Please help smelly person that dont like cold showers
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Submitted 38 days ago | by
DartzMan, Eastcote, Middlesex
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 37 days ago | The Doc
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Q: The water is coming from the shower but there is no heat to the water?
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Submitted 68 days ago | by
Anonymous, south yorkshire
A: Itmay be a faulty element in the heating tank (there are two, three in10kw showers) you can check them with a multi meter you should have areading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. Ifyou don’t have a multimeter we sell them at £10 each with a guide onhow to use them for checking and testing the various parts of yourshower. Apartfrom helping to fix your shower, they are really useful for checkingyou have a power supply to appliances, for checking fuses, letting youknow much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.shower-warehouse.co.uk/erol.html#55x878Once the fault is diagnosed replacement part(s)can be ordered online via the link below. http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-113-Triton-Zante Answered 67 days ago | Barrie
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Q: Our Triton Zante has a constant drip from the shower head, no leaks from anywhere else just the head. Any solutions welcome. Shower is out of warranty, about 4 years old. Thanks
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Submitted 97 days ago | by
Martyn, Nuneaton
A: http://www.showerdoc.com/TRITO-83300450-Triton-Solenoid-Valve-Assembly-83300450
The above link shows you the part that I believe you need and how to test this. Answered 95 days ago | Barrie
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Q: No matter what water pressure and temperature setting we have the shower it on the water is too hot. The water also just trickles out when on low water pressure
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Submitted 136 days ago | by
bones, Worthing
A: Answered 136 days ago | Anonymous A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety devicewill turn the power off until it cools Then it all starts again Make sure that the shower headis clean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow/stabilizer valve not allowingthe correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control tofully hot the water coming out of the hose should be a bit more than a dribblethen turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have afaulty flow valve.
Carry out this check after you check the inlet valves.
Answered 136 days ago | The Doc
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Q: loss of power and water is taking time to come through ho. Water will only heat up on high temperature control but then its too hot. Which spare part do I need to buy ?
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Submitted 248 days ago | by
Wilson, Haywards Heath
A: Check that the shower hose is not kinked or collapsed internally and the shower head is clear. Check that incoming mains water stopcock and any isolation valve in feed to shower are fully open. Check with your supplier if there has been any reduction in water flow or pressure. Check that gauze filter in inlet to solenoid valve is clear. If all above are ok then it is likely to be the stabiliser valve at fault and as this is now obsolete and no longer available a new shower is required. Our recommended replacement is the Triton T80z and the appropriate wattage model can be ordered online via the link below. http://www.showerdoc.com/showers/triton/electric-showers Answered 246 days ago | Alastair
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Q: Shower changes water from hot to cold and back to very hot. Water temperature keeps on changing automaticaly. What is the problem.
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Submitted 258 days ago | by
Jack, Crawley
A: Check the shower hose is not kinked or collapsed internally and the shower head isn clear. Check that incoming mains water stopcock and any isolation valve in the feed to the shower are fully open. Check with your supplier if there has been any reduction in supply flow or pressure. Check that gauze inlet filter in solenoid valve is clear. If all above are ok then it is likely to be the stabiliser valve at fault and as this is no longer available a new shower is required. Our recommended replacement is the Triton T80z and the appropriate wattage model can be ordered online via the link below. http://www.showerdoc.com/showers/triton Answered 257 days ago | Alastair
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Q: water constantly dripping out of shoiwer head when unit switched off.
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Submitted 271 days ago | by
badger, uttoxeter
Answered 270 days ago | Alastair
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Q: Power to unit and water pressure all OK.. however no Neon light on shower and no water flow. Is this a Solenoid Valve failure...
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Submitted 305 days ago | by
sparky, Leeds. yorkshire
A: Thank you for your email. It could well be your solenoid that is at fault. This part needs to be energised constantly throughout the showering experience to allow water to flow into the shower and out of the shower head. In your case it may have failed in the closed position, thus not allowing water to enter the shower. However, to be sure beyond any reasonable doubt that it is the solenoid at fault, then this part needs to be tested using a digital multimeter. When tested, a solenoid should display a resistance reading across its two terminals of at least 3.5k ohms. If the reading obtained is any less than this, then the solenoid will need to be replaced. Nb. Remember to check the solenoid in its failed state; i.e. when the shower is not working. Should you require a new solenoid then please follow the link below to order this part from our website... http://www.showerdoc.com/shower-spares/triton/TRITO-83300450-Triton-Solenoid-Valve-Assembly-83300450I hope that this helps you out. Regards, Michael. The Shower Doctor. Answered 305 days ago | Anonymous
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Q: The temperature of the water on the highest pressure setting is too hot when on the coolest temperature setting. It is running ok on the middle temperature setting. Is there a part that needs replacing?
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Submitted 323 days ago | by
rvandj, UK
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Answered 323 days ago | The Doc
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Q: My shower comes on and everything is fine then after about 5 minutes it stops. Mains light is still on and it comes back on again if keft for a few minutes. What could be the problem?
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Submitted 329 days ago | by
Blair, Dundee
Answered 327 days ago | Alastair
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Q: Why does the water temperature fluctuate? It has only just started to act like this.
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Submitted 422 days ago | by
waspur, UB5
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have a faulty flow valve.
Carry out this check after you check the inlet valves.
Also as it is a Triton have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 422 days ago | The Doc
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Q: hi my shower will not turn of te power light goes out and the shower stops heating up bt cold water is still coming out have had to turn of at the boiler thanks lyn
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Submitted 444 days ago | by
belinda, poole dorset
Answered 444 days ago | Alastair
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Q: shower completely stops working after approx 4 minutes low pressure light switch on. have pleanty of pressure in the rising mains what could be wrong?
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Submitted 450 days ago | by
sandy, Finchley
Answered 449 days ago | Alastair
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Q: Shower works but It not got any pressure it is not as fast as it used to be
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Submitted 453 days ago | by
fran05, United Kingdom
A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.shower-warehouse.co.uk/erol.html#55x878Once the fault is diagnosed replacement part(s)can be ordered online via the link below. http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-113-Triton-Zante Answered 453 days ago | Alastair
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Q: When the shower is turned on it is switching the main supply off?
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Submitted 456 days ago | by
angelica12, Essex
A: It could be a faulty plate/ceiling switch. Answered 456 days ago | Bar S
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Q: how do i know what size cable i have just buy looking at it
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Submitted 485 days ago | by
none, nuneaton warwickshire
A: Not possible to answer The insulation on different cables has varied over the years The only way to be sure is to remove the cable from the terminal block and measure the thickness of the core! Answered 484 days ago | The doc
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Q: shower has stoped workingwater comes out of shower head but just a dribble and cold
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Submitted 485 days ago | by
none, nuneaton warwickshire
Answered 484 days ago | Alastair
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Q: No flow of water when the switch is on. why
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Submitted 529 days ago | by
paul, ilford london
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 529 days ago | The Doc
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Q: What size cable should be used to feed this unit. The terminal block is burnt out. It is fed with 2.5 twin and earth.
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Submitted 542 days ago | by
Andy
A: Up to 9.5kw the cable size MUST be 6.0sqmm and for 10.5kw it should be 10sqmm. Answered 541 days ago | Alastair
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