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Q: hi, My t80xr is blowing apart shower heads, 3 to date. It apears to be flakes coming through the outlet, i assume scale, as I live in a fairly hard water area. i have placed a scale reducer inline on the cold feed but it still happens. I did not put the scale reducer on untill 4 months ago, do you think I should change the heater unit, my thinking being that alot of scale would have built up prior to the fitting of the scale reducer? Also could you recommend a shower head that I can take apart to clean regularily as I seemed to only find sealed ones in local shops. Thanks George
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Submitted 7 days ago | by
Anonymous, Wiltshire
A: Replacing the heating can may help, and this link will take you to a head that you can dismantle.
http://www.showerdoc.com/shower-accessories/triton/shower-heads/trito-88500035-triton-head-7000-wht-(universal)-88500035 Answered 7 days ago | Barrie
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Q: Hi shower working but no hot water - any ideas?
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Submitted 12 days ago | by
Cupcake , south glos
A: If the shower is absolutely cold then I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 12 days ago | Barrie
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Q: Water runs cold after a few minutes
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Submitted 34 days ago | by
Anonymous, Unknown
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to open / close the safety device that allowspower through to the elements Make sure that theshower head is clean and clear, that the hose isn’t kinked (this can happenjust behind the hand set where it is difficult to see) also check the inside ofthe hose although it can look OK on the outside it could have collapsedinternally
The other possibility is a faulty flow/stabilizer valve not allowingthe correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control tofully hot the water coming out of the hose should be a bit more than a dribblethen turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have afaulty flow valve.
Carry out this check after you check the inlet valves.
Also have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going toit and it is mounted on the out let pipe (The bit between the heating tank andthe hose) Examine the connections closely if you see any discoloration / signs ofoverheating then the TCO needs replaced. Answered 33 days ago | The Doc
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Q: Can I purchase a new bar that attaches the shower head to the wall? The metal 'paint' is flaking off.
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Submitted 42 days ago | by
Anonymous, warwickshire
Answered 41 days ago | The Doc
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Q: what would be the best shower to replace the triton t80xr
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Submitted 45 days ago | by
alita, east midlands
Answered 41 days ago | The Doc
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Q: I have confirmed that one of the elements is open circuit. Are there any special considerations when replacing the Heater Can Assembly I ask this because there is a sticker on the original Heater Can Assembly saying you must contact Triton before proceeding.
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Submitted 72 days ago | by
Steve., Preston
A: No special considerations, but you could contact Triton for your piece of mind. Answered 70 days ago | Barrie
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Q: we have T80xr shower..when we turn it off from push button, it doesn't turn off...the water keeps running and it is still hot...when we switch off the main power supply (pull string switch) ..the flowing water gets cold but doesn't stop...if we leave it for few hours...the water stops but we get the same problem when we use the shower again..please let me know which part needs replacement
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Submitted 85 days ago | by
Imran, Leicester
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The video is intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 84 days ago | Barrie
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Q: My 5-year old T80 xr (8.5kw) stopped working approx 3 weeks ago (low pressure light on, but no water flow). With your site diagnostics I worked out that it was probably the solenoid and ordered the Triton stabiliser valve and solenoid spare from Showerdoc. Followed your excellent video instructions and carefully replaced it and Voila!! one fully working shower. However, after 4 days of absolutely no problems we are getting a loud "click" from within the unit and the water becomes icy cold, with the flow not changing strength. After a few minutes it returns to warm. Is it worth ordering a thermostat and trying to change it or do I just give in and buy a replacement? By co-incidence the weather has turned very cold, could this have any relevance at all? I'm willing to give it a go out of curiousity, but don't want to endanger the family as I have no real idea of electrics!!
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Submitted 112 days ago | by
Wild West Woman, Somerset
A: We are having a problem at the moment with our ticketing systemit is running words together, we have people working on it!! The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety devicewill turn the power off until it cools Then it all starts again Make sure that the shower headis clean and clear, that the hose isn’t kinked (this can happen just behind thehand set where it is difficult to see) also check the inside of the hosealthough it can look OK on the outside it could have collapsed internally
Answered 111 days ago | The Doc
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Q: Water is leaking from the hose pipe at the bottom of the shower unit where it connects
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Submitted 117 days ago | by
Waynosh, Sheffield
A: Ifit is the hose connection that is leaking then give it a tighten or it may needa new hose. Alsomake sure that it is not your PRD that has activated and you are seeing thewater from that which is at the rear of the hose so it may look like the hosebut the water is in fact coming from somewhere else. Answered 117 days ago | The doc
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Q:
I have to put the setting up to 9 to get hot water from my shower with very little spray coming out.
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Submitted 127 days ago | by
tim alloy, scotland
A: It maybe a faulty element in the heating tank (there are two, three in most 10kwshowers) you can check them with a multi meter you should have a reading ofaround 12>18 ohms. If you have power to the elementsand no heat it's probably the elements, no power to the elements thenit's probably a micro switch. If you don’t have amultimeter we sell them at £10 each with a guide on how to use them forchecking and testing the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply to appliances,for checking fuses, letting you know much power you have left in batteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 126 days ago | The doc
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Q: The customers t80xr had a faulty solenoid valve so ordered one from you changed that. However only got water coming through. Thermal cut out seems fine and the outlet tco? seemed fine as both had continmuity through both sides. There is power to all pointof the shower but am now stumped as to what the problem is?
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Submitted 128 days ago | by
Anonymous, Unknown
A: I wonder if it could be a faulty element or a faulty microswitch not allowing power through to the elements. See below for how to check the elements It maybe a faulty element in the heating tank (there are two, three in most 10kwshowers) you can check them with a multi meter you should have a reading ofaround 12>18 ohms. If you have power to the elementsand no heat it's probably the elements, no power to the elements thenit's probably a micro switch. If you don’t have amultimeter we sell them at £10 each with a guide on how to use them forchecking and testing the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply to appliances,for checking fuses, letting you know much power you have left in batteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 126 days ago | The Doc
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Q: Hi,
I am having only cold water on a Triton T80xr. There is a strong flow coming out of the head. I checked the thermostat according to your video and it works fine. Measuring the the heater can it shows 14 Ohm respectively 11 Ohm. Please advise.
Regards
Thomas
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Submitted 130 days ago | by
odet, Ireland
A: Wehave a few videos so I am not sure which one you have checked. If the shower is absolutely cold then I thinkyou may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals(The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and afaulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts thepower off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Ifthere is some heat it may be a faulty element in the heating tank (there aretwo, three in most 10kw showers) you can check them with a multi meter youshould have a reading of around 12>18 ohms. If you have power to theelements and no heat it's probably the elements, no power to theelements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking andtesting the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Fromyour description it doesn’t sound like the elements however the two otherthings that come to mind are outlet TCO The outlet Thermal Cut Out this is a blackdisk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see anydiscoloration / signs of overheating then the TCO needs replaced. Andthe other fault could be a faulty micro switch not allowing power through tothe elements Answered 130 days ago | The doc
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Q: Hi i have looked at your questions and answers it looks like I need a solonoid coil could you please let me know which one I need
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Submitted 152 days ago | by
glennbuck, chigwell essex
Answered 152 days ago | The doc
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Q: turned on shower blow fuse ,reset turned on shower ok but not much presure or much heat . when turn dial to hotter presure even lower,help
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Submitted 208 days ago | by
roy, wakefield west yorks
A: Probably one of the elements has blown see below for how to check. It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 207 days ago | The doc
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Q: The shower has went cold since a 'bang' followed by a short amount of 'sooty' water occured. Hot water achievable at a far reduced flow rate if heat dial turned up. No leaks coming out of the unit. Does this suggest heating can?
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Submitted 219 days ago | by
Oscar, Glasgow
A: Yes one of the elements in the heating can has gone so you will have to replace the can. Answered 217 days ago | The Doc
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Q: whilst having shower water stopped running. now the power light stays on unless switched off at the mains. when the power button is pressed the low pressure light comes on. sometimes shower runs for very short time sometimes not at all
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Submitted 221 days ago | by
shazbot, tyne & wear
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The video is intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 221 days ago | The Doc
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Q: my shower doesn't start. but power indicater lighting. no flow and not any pumping sound.
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Submitted 222 days ago | by
jay, cambridge
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The video is intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 222 days ago | The Doc
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Q: After the showers has been switched off it continues to drip
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Submitted 229 days ago | by
dave, cheshire
Answered 229 days ago | Alastair
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Q: is it easy to change the Solenoid Coil on the triton t80xr becaues triton only sell it with the valve
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Submitted 231 days ago | by
azza, london
A: As I recollect you have to remove the complete valve assembly to get enough space to remove and replace the coil This sounds more difficult than it actually is, however you do have to be methodical noting where screws/nuts etc. come from and what goes where and it is always a good idea to take photos as you go because you can refer to them when you are rebuilding. Answered 230 days ago | The Doc
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Q: shower is making a buzzing noise when in use
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Submitted 241 days ago | by
jonny, glasgow
Answered 239 days ago | Alastair
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Q: i have a triton t80 xr electric shower. i think the switch or water valve has bust as the shower is not turning off when i press the switch on the unit. I have a pull switch and a pump in the airing cupboard and it turns off from there. Some water still runs through the shower head so I've turned off the water supply from the shower's stop cock. please can you help? can you let me know whether i can repair this or whether i would need to replace?
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Submitted 246 days ago | by
monzi, West Drayton, Middlesex
Answered 242 days ago | Alastair
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Q: The water is coming through but the temp control is not working, the water is red hot on all settings. Will occationally go cold if turn right round but generally is scalding.
We have hard water if this could have affected it.
Thanks
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Submitted 278 days ago | by
rob, staffs
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have a faulty flow valve.
Carry out this check after you check the inlet valves.
The other possibility is poor pressure from the mains
You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet!
Answered 277 days ago | The Doc
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Q: water comes from under shower unit when shower head raised? through release hole
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Submitted 284 days ago | by
Ray, cheshunt herts
Answered 284 days ago | The doc
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Q: When I use the shower the low pressure light is constantly on however there is no change in to outflow of the shower or the water temperature.
What would be causing this?
Many thanks in anticiation.
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Submitted 285 days ago | by
Rach, Edinburgh
Answered 284 days ago | The Doc
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Q:
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Submitted 289 days ago | by
big j, cumbernauld
A: The noise is just the water heating like a kettle as you say however the fact that it is not heating on no8 suggests that it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 287 days ago | The Doc
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Q: on the 3 red mark setting the water temp is hot (to scolding) and wont let any cold water thru even on the number 1 setting, if you switch it to the 2 red mark setting cold happily comes thru
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Submitted 311 days ago | by
ady, rotherham
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Answered 311 days ago | The doc
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Q: Hi,
I have a Triton T80xr shower that has recently developed a fault. The fault appears after about 2-3 minutes of use.
With the power selector on the High setting, the shower makes the shower mini circuit breaker (MCB) of the consumer unit go off, cutting the power supplying the shower.
ON the other hand, with the power selector on the Economy setting, the shower works perfectly fine.
Is the above description a symptom of a faulty power selector?
Any thoughts or advise highly appreciated.
Many thanks in advance,
Raphael
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Submitted 318 days ago | by
raph, Wheelton
A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohm If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.shower-warehouse.co.uk/erol.html#55x878
If it is a faulty element a replacement heating can of the correct wattage can be ordered online via the link below.
http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-15-Triton-T80XR Answered 318 days ago | Alastair
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Q: Hello,The above shower has suddenly started to remain cold when first switched on.It is aproximately 3years old.Turning the temperature control to hotter heats the water up but it is then too hot and so has to be reduced,after this it performs satisfactorily.Could it be the stabiliser valve?
Regards
Mike Langford
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Submitted 324 days ago | by
Mike, Wolverhampton West Midlands
Answered 323 days ago | Alastair
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Q: The low pressure light has lit up and the shower has stopped working. However the water pressure is ok around the rest of the house
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Submitted 332 days ago | by
sammo, swinton,manchester
A: If when you say that the shower has stopped you mean that there is no water coming from it then it may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 329 days ago | The Doc
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Q: Hi, Had a problem with the water going hot then cold and so on.I removed the front cover and noticed that the two live wires from the thermal cut out to power selector have melted near to the thermal cut out.can you advise me what to do please.......Thanks Matt
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Submitted 366 days ago | by
matt, Dudley,Westmidlands
A: I think in the first instance you have to replace the wires. After that the things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Answered 364 days ago | The Doc
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Q: My shower works when I push the on off switch in, but it will not stay on, as soon as you take your finger off the switch the shower stops running I assume its a faulty switch but dont know what part to order, can you help
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Submitted 439 days ago | by
clarky, leicester
Answered 439 days ago | Alastair
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Q: Hi
The low pressure light keeps coming on after a short while when the shower has been runnung & shuts the water off. This happens every time it is used unless you are very quick. The water pressure in the house is fine. Why does this keep happening & can it be fixed without replacing the shower completely?
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Submitted 450 days ago | by
Mrs T, Oxfordshire
Answered 449 days ago | Alastair
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Q: Hi,my unit usually sits at number 6. Today it went cold at this number
and i can only get a little heat when it is at 9. What could be wrong and what part would i need to repair this.
Thank You.
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Submitted 454 days ago | by
shell25, ireland
A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.
http://www.shower-warehouse.co.uk/erol.html#55x878
If it is a faulty element then a replacement heating can of the appropriate wattage can be ordered online via the link below as can the switching assy if it is the switch at fault.
http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-15-Triton-T80XR Answered 453 days ago | Alastair
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Q: too hot all the time
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Submitted 457 days ago | by
Algy, Telford
A: This is a flow problem in that there is not sufficient water flowing. Check that shower hose is not kinked orcollapsed internally and head is clear. Check with your supplier that there has not been a reduction in supply flow or pressure. Check that mains stopcock and any isolation valve in the feed to the shower are fully open. Check that gauze filter in inlet to shower is clear. If all above are ok then the fault is most likely to be the stabiliser valve and a replacement can be ordered online by clicking on the link below. http://www.showerdoc.com/shower-spares/triton/TRITO-P12120800-Triton-Stabiliser-Valve-And-Solenid-Assembly-P12120800 Answered 457 days ago | Alastair
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Q: is there any outher reason why the prd has operated besides what is listed under fault finding in the installation and operating instructions booklet?
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Submitted 460 days ago | by
bazza, ss2 4tr
A: About the only other thing that can cause it, is if an element goes, the effects of that can cause it to blow. Failure Answered 459 days ago | The Doc A: About the only other thing that can cause it, is if an element goes, the effects of that can cause it to blow. Answered 459 days ago | The Doc
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Q: Flow is pulsing and shower sounds like it's straining - I spoke to a plumber and described this and he told me that it was limescale inside the unit and it would need replacing. Is this correct? Thanks
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Submitted 469 days ago | by
Matt, RG9
Answered 466 days ago | Alastair
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Q: there was a bang and water has started coming out of the side of the unit , have u any idea which part i need to repair it and how much it will cost
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Submitted 470 days ago | by
paula, carlisle
Answered 467 days ago | Alastair
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Q: My shower is 2 years old and has started going cold then goes hot. Have adjusted temperature but doesn't make any difference. Can you confirm what parts you think is causing the issue?
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Submitted 488 days ago | by
Chris, Swindon
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Due to the recent weather You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet! Answered 487 days ago | The Doc
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Q: Hi there, the temperature on the above shower varies whilst it is running. When the temperature is set to hot it is most pronounced but still does it when set to warm.
Any ideas?
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Submitted 493 days ago | by
kdj, oxfordshire
A: You need to check for the following:
Stop tap is fully open to the shower The PRD device has not been activated causing water to pour from the clear tube under the shower There are no visible leaks inside the shower from the temperature valve There are no visible signs of melting or burning wires The filter on the inlet solenoid valve is not blocked with debri
if all the above are ok then it could be a problem with the Stabiliser valve Answered 493 days ago | LC
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Q: shower will not switch off automatically at off button or if electric is turned off.
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Submitted 496 days ago | by
charlie, gu273rh
A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Answered 495 days ago | The Doc
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Q: our t80rx quotes 9.6 - 10.5kW model number A12120503
what heat can assembly should we order, the 9.5 or the 10.5, cheers Gail
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Submitted 533 days ago | by
gail, Barnet. Herts
A: It’s the 10.5 Basically it gives out 10.5 at 240V And 9.6 at 220V Answered 532 days ago | The Doc
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Q: Hi,our shower is giving out cold water only on all settings,there is no problem with the power, what part do you think we need to replace? thank you.
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Submitted 546 days ago | by
Tolo
A: I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Answered 545 days ago | The Doc
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Q: low pressure have to turn heat up to max used to be between 6/7 .on cold pressure fine .can u help cheers.
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Submitted 548 days ago | by
barnsey
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 546 days ago | The Doc
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Q: We have the following fault with the above shower.
The thermostat has to be turned up to the hottest setting in order to get the water hot. The water pressure appears fine although we are in a hard water area.
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Submitted 589 days ago | by
none
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 588 days ago | The Doc
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Q: Can I replace a heater can with a bigger rated unit? I think I have a 8.5 Kw unit which has a faulty element and will put a bigger unit in if possible. Can you give me brief instructions on replacing a heater can please?
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Submitted 614 days ago | by
Pongy
A: Before you do this you need to check that cable and fuse/circuit breaker are of a size that will service a 9.5kw Answered 614 days ago | Alastair
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Q: what causes overflow from the shower - water flowing out of the bottom of the shower casing - and can it be fixed?
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Submitted 618 days ago | by
showermum
A: If you have water flowing from the overflow at the bottom of the shower then it sounds like the PRD ( Pressure Relief Device ) has activated.
The reason this part activates can be down to one of the following below:
Shower head is blocked or has been changed to another style of shower head The Shower Hose inner has collapsed or it has been changed for another style of shower hose The Shower hose is kinked whilst the shower was in operation. There has been a burst of pressure to the shower EG: water works in the area
This part can be changed and is item 10 from the spares diagram on our website under the part number 82800450. You will also find fitting advice below the diagram spares list in the Q&As on that page. Answered 616 days ago | SD
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Q: The higher I turn the temperature setting the slower the flow becomes. On cold setting the flow is full bore, on full hot setting the flow is very weak but the water temp is quite hot. There is a feed to the elements so the cut out hasn't gone. Water pressure is fine
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Submitted 620 days ago | by
pongy
A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.
http://www.shower-warehouse.co.uk/erol.html#55x878
If it is a faulty element click on this link find the correct wattage and order online. Alastair Answered 619 days ago | Alastair
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Q: How easy is it to fit a PRD to the above mentioned shower? I fitted a new shower head that was not a Triton.After a few days it started leaking badly from the PRD.
The shower is less than two years old and don't really want to replace it.
Many thanks Anthony
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Submitted 637 days ago | by
Odd Job
Answered 636 days ago | Alastair
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Q: Hi the Low pressure light is on & the shower will not work, however the water pressure in the rest of the house seems fine - the taps in the hand basin & bath are all working as normal - any suggestions ?
kind regards
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Submitted 692 days ago | by
Mr Plummer
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 692 days ago | The Doc
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Q: The standby light goes on when cord is pulled but when on button is pressedon the shower the light goes off and nothing else happens.
Any tips?
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Submitted 704 days ago | by
Harry
Answered 703 days ago | Alastair
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