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Q: Hi there, I've got to drain my water system but have lost the purging chip for the shower (Triton Aquatronic thermostatic power shower) do you sell this part? and if so what is it called and where do i find it on your site? Many Thanks
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Submitted 25 days ago | by
Tony, Essex
Answered 24 days ago | Barrie
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Q: Hi, yesterday there was a smell of electrical burning with the shower. I took off front cover and then replaced and there doesn't now seem to be the same problem but the on/off switch doesn't stop the shower and you cannot adjust the water flow.
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Submitted 99 days ago | by
Dave Reet, Dover
A: Itmay have been the on / off switch burning out have a close look smell at it Answered 99 days ago | The Doc
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Q: I have a triton aquatronic power shower and when we have finished a shower we press the stop button but the shower still makes a noise and water still comes out.
I have to issolate and take of cover and push cable to stop button about then works for a month or so then happens again.
Please advise
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Submitted 121 days ago | by
tadpole, essex
Answered 120 days ago | Alastair
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Q: motor on power shower running even when shower turned off
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Submitted 159 days ago | by
marty, Belfast
A: This is likely to be the potentiometer which is part of thefront cover assembly. If you unplug the front cover from the board it should stoprunning then Answered 158 days ago | The Doc
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Q: do u have a part number or stock the hose outlet connection at all
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Submitted 209 days ago | by
graham, southend
Answered 208 days ago | Alastair
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Q: Do you sell the replacement carbon brushes for this shower? If not do you know where I can get them?
Thanks Michael
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Submitted 228 days ago | by
Anonymous, Boston Lincs
Answered 227 days ago | Alastair
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Q: The stop start switch on my power shower has become damaged due to water penetration, but it doesn't appear as a replacement part. How do I go about obtaining one?
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Submitted 262 days ago | by
NFN, Norfolk
Answered 262 days ago | Anonymous
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Q:
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Submitted 276 days ago | by
Tom, berkshire
A: Is it connected to a combi boiler? ....It shouldn’t be. Is the supply pipe work connected the correct way round? Have you checked that the filters are clean and clear? Answered 276 days ago | The Doc
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Q: I have a Triton Aquatronic thermostatic power shower with 22mm dia rail, the bracket that holds the shower head has broken. It's 3-4 yrs old. What is the correct replacement part that I should be ordering?
Thanks
Simon
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Submitted 328 days ago | by
Simon, Suffolk
Answered 327 days ago | Alastair
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Q: hi i have this shower in silver with a chrome middle however the chome middle some has washed off could you tell me if i can buy this chrome part and how much it is thanks lisa
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Submitted 365 days ago | by
lisa, essex
Answered 365 days ago | The doc A: That part comes as part of the front cover Answered 365 days ago | The Doc
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Q: My shower unit is about seven years old and recently it has been making more noise than usual. The noise gets quieter when the unit is on full power but is still audiable. After one shower the shower doesn't pump any water and makes a buzzing sound. Is it time for a new shower or can it be fixed?
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Submitted 367 days ago | by
Martin, St. Albans
Answered 367 days ago | Alastair
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Q: My shower works normally for several minutes, and then the water stops abruptly but the pump motor continues to run
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Submitted 374 days ago | by
David, Berkhamsted
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 374 days ago | The doc A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 374 days ago | The Doc
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Q: i have an as2000xt shower with very hot water going to it but the water coming out is only warm
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Submitted 436 days ago | by
pl, wantage
A: If there is hot water getting to the shower then you either have a faulty thermostatic valve or one of the filters is blocked. So the first thing to do is strip out the filters and make sure that they are cleam. Answered 436 days ago | The Doc
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Q: Can this unit be run on a combi boiler system?
Thanks.
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Submitted 442 days ago | by
Graham, Grantham
A: Definitely not the power shower can only be connected to a cold water storage tank and a hot water cylinder. It is also illegal to connecxt a pumped shower to the rising main. Answered 442 days ago | Alastair
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Q: Is this shower compatible with a combi boiler.
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Submitted 443 days ago | by
Graham, Grantham
A: Very definately not, Any power shower has to be fed from a cold water storage tank and a hot water cylinder , it is illegal to connect a pumped shower to the mains supply.
Answered 443 days ago | Alastair
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Q: I am struggling getting the front cover off. I have removed both screws, what is holding it back please?
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Submitted 443 days ago | by
Graham, Grantham
A: You have to remove the temperature control knob. Prise of the cap on the knob and you will find a retaining screw. Remember to put it back in the same position. Answered 443 days ago | Alastair
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Q: The pump was quite noisy when first fitted in November 2010 but it is getting worse. Could it be a faulty pump.
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Submitted 467 days ago | by
Santa, UK
A: It would be unusual but not impossible for the pump to be faulty. Could the pump be drawing in air and what you are hearing is ait getting in to the pump? If it is not air and you are convinced that it is the motor that is at fault then give Triton a ring and they will send out an engineer. Answered 467 days ago | The Doc
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Q: i have a aquatronic 4 shower and the low pressure light is on when the temp is turned to warm or hot but gose of when i turn it to cold also the water is cold all the time evan when its turned to hot
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Submitted 468 days ago | by
vicky, sheffield
Answered 467 days ago | Alastair
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Q: low flow on all settings except for number 10 and then it kicks in full power, removed cover and there is some black dust but motor brushes look ok? any ideas ? thanks
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Submitted 476 days ago | by
rob, birmingham
Answered 472 days ago | Alastair
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Q: Water cotinues to flow even when the shower is switched off, the only way to stop it is from the cistern tank stop valves. This product was bought in December 2010
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Submitted 487 days ago | by
Alex, Aberdeen
A: Sounds like a failed solenoid valve. The unit will be under guarantee give Triton a ring and the will send out an engineer to repair or replace. Answered 487 days ago | The Doc
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Q: The shower is designed so that the water feeds can be from above or below. My feeds are from above. I now have water dripping past one of the check valves in the lower inlets which are not being used. Are there suppoed to be blanking plugs in the inlets which are not in use?
Also can I buy a complete set of o rings to reassemble the shower when I have disturbed parts.?
Regards
Bodgley
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Submitted 522 days ago | by
bodgley, Thatcham, Berks
A: Hi Yes there should have been blanking plugs, when the shower comes from the manufacturer there two blanking plugs in the in the top connections, if you decide to use the top connections your supposed to remove them and slip them into the bottom connections Answered 521 days ago | The Doc Answered 521 days ago | Anonymous
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Q: I bought this unit in Oct 2009 and have had no problems. All of a sudden the water stopped coming out during a shower. The pump is still going and there is definately water to the unit. What could it be?
Thank You
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Submitted 541 days ago | by
Santa
Answered 541 days ago | Alastair
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Q: The shower has been fine for 3 years or so but now the pump is running with no water runing even with the power button off. if the button is pushed to on water comes out again fine. I have had to turn the unit off via the isolation switch out side the shower room?
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Submitted 626 days ago | by
Danny
Answered 626 days ago | Alastair
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