Q: When I pull the cord to switch the shower on the light is very dim and the shower will not operate. If I pull the cord a few times the light goes solid red and the shower then works.
Is this more a fault with the pull cord rather than the shower itself?
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Submitted 10 days ago | by
Christine, NI
Answered 10 days ago | The Doc
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Q: do you sell the two front dials separately on the cover assembly please?
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Submitted 29 days ago | by
Anonymous, Unknown
A: No, the knobs come with the cover assembly as a single item. Answered 29 days ago | Barrie
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Q: when i turn the shower on to one bar and number 10 the water is only luke warm so when i turn it on to two bars its to hot even on setting number one ?
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Submitted 35 days ago | by
steve , east yorkshire
A: Forgetting about the temperature turn the shower from fully hot to fully cold at fully hot you should have not much more than a dribble coming from the hose and on fully cold you should have a good strong flow, if you do not have this difference then you may have a faulty flow/stabilizer valve. Answered 33 days ago | Barrie
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Q: hi do you sell the two round controls on the front cover off the shower triton ivory 4 only want the two dials cheers
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Submitted 59 days ago | by
aly, norfolk
Answered 59 days ago | The Doc
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Q: When I turn the water temperature up to an acceptable temperature the shower starts making a loud rapid knocking noise accompanied by fluctuations in pressure (reduced) in accompaniament with the knocking noise. The knocking stops when I turn the temperature down to cold. I have checked inlet valve, water pressure, shower hose. Which part is likely to be causing this?
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Submitted 105 days ago | by
deebee, Hants
A: It maybe a faulty element in the heating tank (there are two, three in most 10kwshowers) you can check them with a multi meter you should have a reading ofaround 12>18 ohms. If you have power to the elementsand no heat it's probably the elements, no power to the elements thenit's probably a micro switch. If you don’t have amultimeter we sell them at £10 each with a guide on how to use them forchecking and testing the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply to appliances,for checking fuses, letting you know much power you have left in batteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 103 days ago | The Doc
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Q: Can I buy the power switch?
I believe the switch under the power selector knob needs replacing.
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Submitted 163 days ago | by
Mo, Hounslow
Answered 162 days ago | The doc
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Q: The shower unit sounds like a steam engine - very noisy but only trickle of water coming through - difficult to just get washed!! Seems to be no pressure - any ideas?
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Submitted 167 days ago | by
Rachy-dinks, Bacton, Suffolk
A: Check that shower hose is not kinked or collapsed internally and the shower head is clear. heck that incoming water mains stopcock and any isolation valve in feed to shower are fully open. Check with your supplier if there has been any reduction in water supply flow or pressure. Check that inlet filter to shower is clear. If all above are ok then it is likely to be the stabiliser valve at fault , replacement can be ordered online by clicking on this link. http://www.showerdoc.com/shower-spares/triton/TRITO-P22640800-Triton-Stabilising-Valve-P22640800 Answered 166 days ago | Alastair
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Q: yesterday i went to put on the shower, lots of pressure but hardly any hot water and i have to put the dial to 10 and the water is not hot but just warm enough..can you help? what did go wrong ? how can i fix it?
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Submitted 205 days ago | by
mike, CO9
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 205 days ago | The Doc
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Q: Is it possible to buy the whole white OUTLET unit , which includes the PRD, (NO 6 ) on the picture?
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Submitted 290 days ago | by
monics, ruthin n. wales
Answered 290 days ago | The Doc
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Q: the shower stopped working of the switch on the panel but did work when the cord was pulled now not working at all
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Submitted 317 days ago | by
dunky, liberton edinburgh
A: Could be a faulty pull cord switch or a faulty solenoid see below for how to check the solenoid It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. http://www.youtube.com/watch?v=NzJjzWqxesc The video is intended as a guide and does not cover every shower. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 316 days ago | The Doc
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Q: I need the top dial on the front cover as it is broken can i purchase
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Submitted 324 days ago | by
den, dorking
Answered 324 days ago | The Doc
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Q: can I get a spare PRD DEVICE for my Triton 4? part number is S23511002
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Submitted 333 days ago | by
cyberalan, MANSFIELD, NOTTS
Answered 332 days ago | The Doc
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