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Q: there is a slow drip comeing from the shower after use ,as if it has not turned off completely only very slight any ideas
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Submitted 102 days ago | by
Gilly, derby
Answered 101 days ago | Barrie
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Q: My t100si continues to deliver water through the unit when it is stopped and / or powered off
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Submitted 152 days ago | by
na, Ireland
A: If it is still delivering water when the unit is switchedoff then it needs a new solenoid valve. Answered 152 days ago | The Doc |
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Q: hi, just bought new one of these, i can only achieve 37 degrees c at full throttle even with mild temperatures outside. water pressure is fine and water fully open. this is a direct replacement for original topaz. any help would be most appreciated regards paul
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Submitted 211 days ago | by
oggsy, walsall
A: Sounds like a faulty element in the heating tank or athermistor not giving the PCB a correct reading. In any case I would give Triton a ring, and they will sendout an engineer if you tamper with it you may invalidate your guarantee Answered 210 days ago | The Doc |
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Q: the stop/start button only works sometimes but you have to really press it hard to start it need help
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Submitted 243 days ago | by
Cronc, cardiff
Answered 242 days ago | Alastair
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Q: We have had the triton 100si installed but when we go to usr it water gushes everywhere inside it , i opened it up and noticed there was no can brace where it is leaking from!
Would buying a can brace fox the problem ie is it an essential part or not as i do not have a clue at all about showers
Any help wouldbe great :)
Lee
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Submitted 346 days ago | by
1=20, Southport
A: Without seeing it, it is not possible to say, however the tank brace is necessary. Answered 343 days ago | The Doc |
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Q: There is water coming from the bottom of the shower as soon as the power is turned on, although the display is indicating the shower is ok as soon as you push the button to turn the shower on it trips out the electricty supply
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Submitted 347 days ago | by
TP, Duxford Cambridge
A: The water coming out is probably the pressure relief device which needs to be replaced. With regard to tripping the breaker may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.
http://www.shower-warehouse.co.uk/erol.html#55x878
If the heating elements are ok then it is likely to be the power printed circuit board.
Any parts required can be ordered online via the link below.
http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-32-Triton-Topaz-T100si Answered 346 days ago | Alastair |
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Q: My shower wont go up to full temp. On power up it shows LP error Pressing eco button then clears this error but temp only goes up to about 30 deg. Give it a bump on the top edge and then it will climb up. Already check all electrical connections which are OK. Any suggestions?
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Submitted 363 days ago | by
Jim, Motherwell
A: It sounds like you have a water flow or pressure problem
The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water
getting to your shower to open / close the safety device that allows power through to the elements
You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet!
Answered 363 days ago | The Doc |
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Q: Hi
My T100Si has delveloped a fault in the last few days. It has a problem maintaining a constant tempreture. It slowly fluctuates between about 38 and 50 degrees and the temp display is very erattic. It seems to have a decent flow of water out of the hose with the shower head disconected so I don't think it is a water pressure issue. Any help is appreciated
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Submitted 380 days ago | by
RAO, Oxford
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly the overheat safety device will turn
the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Also as it is a Triton have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose)
Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 378 days ago | The Doc |
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Q: MY SHOWER HAS JUST STOPPED HEATING THE TEMO WILL ONLY GO UP TO 8 DEGREES IS IT COMPLETLY BROCKEN
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Submitted 453 days ago | by
andy, scotland
A: If there is no heat at all then you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If there is some heat then It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 452 days ago | Anonymous |
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Q: Hi
The display show LP for low pressure when I press start but I have checked the water pressure to the shower and it is perfect. Can you advise.
Thanks
Leighton
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Submitted 468 days ago | by
Leighton, Coventry
Answered 466 days ago | Alastair
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Q: This shower was already in my flat when I moved in, but I had no instruction manual, I have taken instruction manual off the internet and discovered that I need a sprayhead removal tool. Can you supply and if so how long would I have to wait for delivery.
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Submitted 479 days ago | by
Pam, Tiverton, Devon
Answered 474 days ago | Alastair
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Q: My shower makes a fairly loud buzzing sound. It has started doing this in the past couple of months. The shower is five years old or so. it appears to work fine, no problems with temperature or pressure. The water in our area is very soft, nothing ever scales up. I think the sound may come from the heater or something related, because it stops the instant you press the button to turn off the shower. The water valve keeps going for a couple of seconds, without any buzzing. Any ideas?
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Submitted 486 days ago | by
Charlie, North Yorkshire
A: It may just be a noisy solenoid valve or you are hearing the water heating up inside the heat exchanger (Like a kettle coming to the boil) You probably need to try and work out where the noise is coming form for me to be any more specific Answered 486 days ago | The Doc |
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Q: Hi I have a Triton Topaz T100SI that is 4 years old. it has an error whereby it will run happily at 38degrees (albeit at a slightly lower pressure thatn I am used to) and then it seems to detect a slight change in pressure and switch off stating the LP error message. The house mains pressure only drops very slightly due to another tap being turned on but the unit will not restart. then if I power off completely the unit restarts stating ok. I I then press ON it will only get to a max of 29degrees even at max temperature setting. There is some noise
from the unit in terms of a humming noise and some boliing/.heating noise.any ideas on what the issue could be as I need to fix it ASAP. It has a different shower head to the one that was supplied that is clean and scale free.
Thankyou
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Submitted 501 days ago | by
diyplumber, Northants UK
A: There sounds like there could be more than one fault with this, I’ll have to approach it one step at a time
The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
3 then check that the scale trap is clean
You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet!
Answered 501 days ago | The doc |
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