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Q: how do i join the main water supply to the inlet
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Submitted 57 days ago | by
neno67, ll144ab
Answered 56 days ago | The doc
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Q: when i swicth on the shower water come out of the pressure relief device.
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Submitted 115 days ago | by
jones, oldbury
Answered 113 days ago | Alastair
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Q: We have an amber III shower that has just started to develop a problem. When the shower is switched on it will run normally for only 1- 2 minutes before just stopping. The lights are on but the shower wll not deliver water. I have tried powering the shower on and selecting the cold setting, it will run for a short time when selecting the heated setting it just stops after a short time.
Do you think that this is the solenoid coil or the whole assembly that is causing the problem. Any help will be greatly recieved
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Submitted 122 days ago | by
Neil, Stockport
Answered 120 days ago | Alastair
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Q: i now can only get warm water out of the shower head by turning the temperature right up but loose pressure by doing this
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Submitted 145 days ago | by
scoobydoo, west midlands
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 145 days ago | The Doc |
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Q: I need to replace a burnt out brown wire between the element and micro switch is 3 inches long with spade connectors each end cant see it on your list of spares
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Submitted 172 days ago | by
gary, london
A: We can sell the complete wiring loom, however that’s fairly expensive especially when all you need is a short section of wire and a few connectors. If you take the old bits of wire or a photo to Maplins or some where similar http://www.maplin.co.uk/?C=GKW&U=TA&T=BRAND&gclid=COL2l9DGlY8CFRHREAodSTl2Fw They will give you the bits you require and the tool for crimping the connectors on to the wires and all at less than half the price of a loom Answered 172 days ago | The doc |
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Q: Shower runs hot or cold but nothing in between. On turning temperature down it runs cold until you turn temperature control up again water remains cold until dial passes 5, then you can hear solenoid thump in but temperature just keeps going up until it is just too hot?
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Submitted 224 days ago | by
Merlin, Essex UK
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly the overheat safety device will turn
the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Also as it is a Triton have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose)
Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. Answered 223 days ago | The Doc |
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Q: when turning off unit water still comes out of showerhead. replaced solenoid valve with new but still happening.
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Submitted 304 days ago | by
paul47, herts
A: Hi I think you have a micro switch stuck in the on position when you switch off your shower one micro switch keeps the power on to one of the elements and perhaps boils off some of the water inside, then the over heat safety device comes in and shuts the shower down. The next time you come to use the shower because the heating tank isn’t full of water it starts to boil and that is how the shower starts coughing spluttering and issuing steam. So you will have to look and see if you can spot the faulty switch and then replace it. Until you fix the fault be sure to switch the shower off at the pull cord immediately you finish the shower Answered 304 days ago | The Doc |
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Q: shower will not switch on all fuses ok
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Submitted 313 days ago | by
jim, staffordshire
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 312 days ago | The Doc |
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Q: Need a spare inlet filter for Amber 3 not complete solenoid assy. Last triton shower filter had corroded away. Want to be ready next time. Live in hard water area.
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Submitted 344 days ago | by
john, home
A: Unfortunately that filter comes as part of the solenoid valve Answered 343 days ago | The Doc |
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Q: when you turn shower off after use water keeps dripping out of shower head
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Submitted 379 days ago | by
triangle, hull
Answered 378 days ago | Alastair
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Q: Approximatley 6 months old triton amber III keeps running water at full power even when switched off. Also keeps running when the pullcord is switched off. I tried replacing the solenoid as I had a spare but no success.
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Submitted 379 days ago | by
wayne b, Milton Keynes
Answered 378 days ago | Alastair
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Q: Neon light comes on but shower does work .
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Submitted 392 days ago | by
lance, B74 2EQ
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 391 days ago | The doc |
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Q: 2 year old system been working fine for 2 years. Now the shower works fine for around 5 minutes and then all of a sudden stops. Power light looks fine (i.e. not dim). Water supply is fine to tap that preceeds the shower. Switching it off, waiting for about half hour and then it works again for around 5 minutes. It isn't on really hot setting (number 6 on the double red dots) and room itself isn't hot either, but definitely not freezing!
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Submitted 413 days ago | by
Dennis, Preston
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 413 days ago | The Doc |
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Q: 3 year old unit working fine until recent cold snap, now there is less water coming from shower and it does not seem to make the same 'pumping' sound as previously, temperature is fine and water pressure to house has not dropped?
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Submitted 431 days ago | by
Deb, Cornwall
A: All electric showers will produce less hot water when the temperature of the mains fall, however if you think the temperature is a real problem then it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 431 days ago | The Doc |
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Q: no heat coming out just cold water about 2 year old unit can it be fixed or do i need new shower thanks
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Submitted 453 days ago | by
buddy
Answered 451 days ago | Alastair
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Q: no water coming through working o.k. yesterday today light very dim on unit itself main unit on ceiling bright
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Submitted 486 days ago | by
rambo
Answered 485 days ago | Alastair
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Q: after getting cetral heating installed my shower comes on red hot and tempeture stays red hot any help or advice be gratefully recived
mr d mcfadyen
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Submitted 494 days ago | by
danny
A: Check that rhe mains stopcock and any isolation valve in the supply to the shower are fully open.
Check the hose is not kinked or internally collapsed and the shower head is clear.
Check the gauze inlet filter in the solenoid valve is clear. Answered 493 days ago | Alastair |
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