Q: Hi,
With my aquatronic 4, the water is flowing through the pressure relief device (the small pipe just behind the normal outlet pipe).
When I put my finger to in that location to stop the water from leaking, the water exits from the normal outlet pipe.
Would you know if that is a common problem and what I have to do to fix that?
Thanks
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Submitted 35 days ago | by
ron.leg06, England
Answered 34 days ago | The Doc
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Q: Water is cold.
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Submitted 40 days ago | by
Bertie, Wokingham
A: If the shower is absolutely cold then I thinkyou may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals(The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and afaulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts thepower off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Ifthere is some heat it may be a faulty element in the heating tank (there aretwo, three in most 10kw showers) you can check them with a multi meter youshould have a reading of around 12>18 ohms. If you have power to theelements and no heat it's probably the elements, no power to theelements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking andtesting the various parts of your shower. Apart from helping to fix yourshower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries (so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 34 days ago | The doc
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Q: when the shower is in use generally at position 6 or 7 there is a slight burning smell from the shower unit. The plastic casing is not warm or hot and the shower maintains temperature and pressure with no problems? Any ideas what this might be? the shower has operated with no problems for the past 4-5 years.
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Submitted 47 days ago | by
gmackay3, Glasgow
A: Yes it is probably one of the wires inside overheating. This is probably caused by a poor connection. Switch the power off remove the cover and have a look for anythingoverheating. You may just have to tighten something up or more likely youwill have to replace a section of wire. Answered 47 days ago | The Doc
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Q: hi, when i turn the shower on (by pressing the high or mid button)the low pressure light aswell as the light above the blue low setting illuminates (water runs cold). but after a minute the light above the high setting slowly starts to illuminate (and the shower gets warm), then both lights start to flash alternativly (the water gets warmer still), then a couple of minutes later the light above the low setting goes out just leaving the high setting light constantly illuminated. At the end of all this the low pressure is still on but the shower seems to be workng fine. sorry about the long explanation iv tried to keep it as easy to read as i could. Thanks for your time
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Submitted 125 days ago | by
Dave.M, Wigan
A: The first things to check are: 1 That the main valve coming into your house is fully open. 2 Then check that the valve on the line to the shower is fully open. If these valves are not fully open then there may not be enough water getting to your shower to open the pressure switch therefore no power will get to the elements and the unit will show low pressure. Forgetting about the temperature turn the shower from fully hot to fully cold at fully hot you should have not much more than a dribble coming from the hose and on fully cold you should have a good strong flow, if you do not have this difference then you may have a faulty flow/stabilizer valve Finally when you turn the water on, the top of the flow valve should rise, there is a plastic actuator on top of the valve this should press against a micro switch at the bottom of the PCB make sure they are properly aligned. If all these are OK then you probably have a fault with your PCB. The checks don’t guarantee that you have a faulty power PCB however they do eliminate just about every thing that could cause the low pressure fault and so the only thing left is the PCB. Answered 125 days ago | The Doc
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Q: Usually I use my shower on the low heat setting but the other day the electrics in the house all tripped out when I was in the shower and now it will not heat up on the low heat setting. It still heats up on the high setting still though (thankfully.)
Any advice on what to do to fix this would be ace, thanks.
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Submitted 174 days ago | by
Robbo, Thetford
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 174 days ago | The Doc
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Q: The blue wire to the PRD from the main supply has melted and burned into the outer cover.
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Submitted 190 days ago | by
Unlucky, Kent
A: As long as the cover is intact I would fit a new outlet pipe and replace a section of the wires. Answered 190 days ago | The Doc
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Q: There is water coming from rear or top of the Stabaliser Valve Assembly when the shower is in operation. The temperature and flow seems to be unaffected but the water is spraying around inside and I have isolated the shower for the moment. Is this repairable or would it be wiser to replace the whole? If so with what unit that will utilise the same cold water and power positions to avoid having to competely retile the shower space. This model was purchased in 2005.
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Submitted 220 days ago | by
Barry, Bristol
Answered 219 days ago | Alastair
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Q: the top brackets are broken that hold the cover on can they be glued to repair or do i have to get a new front cover thanks
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Submitted 227 days ago | by
ian, cottingham
A: For safety you are going to need a new front cover Answered 225 days ago | The Doc
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Q: shower keeps blowing my 30amp fuse ?
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Submitted 238 days ago | by
Dante78, heathrow
A: I think your fuse is to small 8.5kw = 35amp 9.5kw = 40amp 10.5kw = 45amp Answered 237 days ago | The Doc
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Q: Hi I have a problem with my shower. when you switch on at the pull cord then turn on the shower it operates but the water is only warm no matter what heat setting you select,and when you switch off from the pull cord it trips the circuit in the house main fuse box.There does not appear to be any drop in pressure.I have changed the pull cord switch but it made no difference.Any help would be greatly appreciated.Thanks
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Submitted 242 days ago | by
chevy210, bexhill on sea
A: It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 239 days ago | The Doc
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Q: I have recently changed the stabiliser valve assembly and the P.R.D. because the valve assembly was leaking. This has resolved problem but now when the shower is switched on for use the lights for each heat setting:- Cold H1 & H2 register momentarily, but then goes to low pressure and discharges cold water. Why ? Your suggestions please as to how to rectify the problem.
There is no change in the mains pressure.
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Submitted 246 days ago | by
ASHSETT, Chelmsford
A: Firstly a simple check , did you transfer the plastic actuator from the top of the old stab valve to the new one ? If you did check that with shower on the actuator is operating the small push button switch on the bottom of the printed circuit board. If not then it is likely to be a supply pressure problem or a blocked filter in the inlet to the solenoid valve. If the switch is activated then it is likely to be the pcb at fault. Any parts can be ordered online via the link below. http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-50-Triton-Aquatronic-4-electric Answered 246 days ago | Alastair
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Q: Can you tell me which product I would need to purchase as a direct replacement for my current shower - basically I just want to plug and go?
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Submitted 253 days ago | by
Mr KEV, Leicester
Answered 251 days ago | Alastair
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Q: I have replaced an 8.5 kw shower with a 9.5 i have 10 mm cable and 40 amp .the low pressure light is on an the cool setting i had no problem with pressure on my last two showers only changed it with a bathroom referb
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Submitted 265 days ago | by
edd, oldham
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to open / close the safety device that allows power through to the elements.
Also is it still connected to the water mains?
Answered 265 days ago | The Doc
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Q: The stabilser valve is leaking from the top of the valve which is tightened by the 4 screws which houses the diaphragm. It only leaks in the cooler position. I have tried tightening the screws but it makes no difference. Can I do anything else or is a new valve required? Is this a normal fault? Thanks
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Submitted 281 days ago | by
Nige, Maidstone
A: It’s a new valve you need. It’s not a common fault but certainly not unheard of. Answered 280 days ago | The Doc
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Q: Shower runs normally, hot and cold settings seem normal then after about 5 or less minutes low pressure light comes on and it stops.
Any ideas I'm thinking Solenoid Valve Assembly but I'm open to ideas.
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Submitted 285 days ago | by
Steve, Brighton UK
A: Yes probably the solenoid valve see below for how to check. It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 284 days ago | The Doc
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Q: Hi, in the past few day our Aquatronic 4 is running with very hot water and does not allow you to cool the temperature using the temp. control dial.
Any ideas?
If you use it on the ecomomy setting the water is 'luke' warm.
Which part would you suggest is faulty, if so is it a huge job to fix?
Thanks
PS the unit is aprox 5 yrs old
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Submitted 288 days ago | by
Catgirl, Lincoln
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Q: the shower runs and will get very hot then go cold with reading low water presure
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Submitted 315 days ago | by
tom, harrow
A: The first things to check are: 1 That the main valve coming into your house is fully open. 2 Then check that the valve on the line to the shower is fully open. If these valves are not fully open then there may not be enough water getting to your shower to open the pressure switch therefore no power will get to the elements and the unit will show low pressure. Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally Forgetting about the temperature turn the shower from fully hot to fully cold at fully hot you should have not much more than a dribble coming from the hose and on fully cold you should have a good strong flow, if you do not have this difference then you may have a faulty flow/stabilizer valve Finally when you turn the water on, the top of the flow valve should rise, there is a plastic actuator on top of the valve this should press against a micro switch at the bottom of the PCB make sure they are properly aligned. If all these are OK then you probably have a fault with your PCB. The checks don’t guarantee that you have a faulty power PCB however they do eliminate just about every thing that could cause the low pressure fault and so the only thing left is the PCB. Answered 315 days ago | The Doc
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Q: Aquatronic 4 shower dribbles water when switched off. Is the answer to replace soleniod or to replace. otherwise works fine.....
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Submitted 318 days ago | by
Steven, Berkshire
A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Also you could have one of the relays on the PCB stuck in the on position which is keeping one of the elements energised and this is boiling off the water in the heating tank and you are seeing this dribbling out. If this is the fault, if you listen to the shower you should hear it continuing to heat when you have switched it off Answered 316 days ago | The Doc A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Also you could have one of the relays on the PCB stuck in the on position which is keeping one of the elements energised and this is boiling off the water in the heating tank and you are seeing this dribbling out. If this is the fault, if you listen to the shower you should hear it continuing to heat when you have switched it off Answered 316 days ago | The Doc
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Q: Shower continues to flow after the off button has been pushed
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Submitted 343 days ago | by
Clem, Sussex
A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Answered 343 days ago | The doc
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Q: Hi, Shower seems to be working ok, set dial and correct temp is reached but every few min the temp cuts . Changing temp dial has no effect and about 30 secs later water temp returns.
On the eletric usage monitor for the house the consumption drops about 5kw during these cold moments.
My initail thoughts would be a faulty thermal cut out tripping in and out , espically as it is more frequent the longer the shower, rather than a heating element but any advice would be a great help.
Thanks
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Submitted 366 days ago | by
Ian, sussex
Answered 363 days ago | Alastair Answered 363 days ago | Alastair
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Q: "Stop" button sticks in and water will flow only if "start" button is held pressed in at all times. Can I buy a spare to correct this?
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Submitted 367 days ago | by
Mel, Warwickshire
Answered 364 days ago | Alastair
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Q: shower running with no heat
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Submitted 385 days ago | by
alan, uk
A: If you have no heat at all then I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If you have some heat then it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. Or The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose) Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 384 days ago | The Doc
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Q: changes between the settings when on then turns itself off. also there is a burning smell.
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Submitted 398 days ago | by
feeby, newark
A: Turning its self off may be a faulty solenoid valve. The burning smell is likely to be a wire melting. Switch the power off remove the cover and see if you can spot where the overheating is coming from
Solenoid check below
It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 397 days ago | The doc
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Q: my shower is leaking water from the control box its not from the pipe any ideas not sure what part to order
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Submitted 403 days ago | by
misty0001, cottingham
A: You are going to have to switch the power off and have a look inside to see if you can work out where the leak is coming from The two most likely places are the PRD and the top of the stabilizer valve Answered 398 days ago | The Doc
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Q: My Aquatronic sh
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Submitted 418 days ago | by
Mike, Warrington
A: My first thought would be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.
A ruff check is to remove the shower head turn temperature control to fully hot the water coming out of the hose should be a bit more than a dribble then turn to fully cold and it should be coming out at full flow.
If there is not much difference between the two then you could have a faulty flow valve.
Answered 418 days ago | The Doc
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Q: I try to start the shower, all the lights come on as if it is going to work, but no water comes out and then the light indicating that there is low water pressure comes on. Could you please tell me what is wrong and how to rectify it.Many thanks.
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Submitted 430 days ago | by
troubled, Cardiff
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 428 days ago | The Doc
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Q: Hi, My shower was displaying low pressure warning light then there was no water output, after checking the hose and showerhead the flow works fine, but now when used the shower has a lower flow on the highest temp setting. When I turn the setting to a cold temp I get higher flow but this is useless at this time of year.. I was wondering if its a heating element gone.. all answers gratefully appreciated.
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Submitted 435 days ago | by
Delboy
A: It is just possible you have two faults check both things below It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Answered 435 days ago | Anonymous
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Q: My Aquatronic 4 starts to run cold and then completely shuts down and no water comes out even when switched on. Eventually it starts working again. Any ideas on what part needs replacing?
Thanks
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Submitted 461 days ago | by
Alex
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 460 days ago | The Doc A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 460 days ago | The Doc
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Q: First, after the 'OFF' button is pressed, the hose starts to shake and water drips from the head, then hot water and steam 'cough' out. I have tried running it cold for a while before pressing 'OFF' button, but this makes no difference. This only happens occasionally, not every time the shower is used.
What could be causing this to happen?
Can it be easily remedied?
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Submitted 474 days ago | by
Peeb
Answered 473 days ago | The Doc
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