|
Q: i have just purchased a triton stabiliser/valve assembly from yourselves and fiitted it,but even though the water comes out o.k. it appears to slightly fluctuate in temperature.can you help.
|
|
|
Submitted 54 days ago | by
steveg, kent
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be the correct flow of water through the shower.
Also important is the external water pressure you need at least 1bar if your pressure is around one bar or lower then someone opening a tap elsewhere can have an effect on your flow/pressure which can cause the shower temperature to fluctuate. You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet! Answered 54 days ago | The doc
|
|
|
Q: my shower is leaking from the stabiliser/valve assembly.do i have to replace it or can i get a new seal for it
|
|
|
Submitted 63 days ago | by
steveg, kent
A: I am afraid it is a case of replacing the complete thing there no seals for this part Answered 62 days ago | The Doc
|
|
|
Q: the shower tripped the breaker and now does not get hot unless you turn it to a very hot setting
|
|
|
Submitted 127 days ago | by
steveg, kent
A: It may be a faulty element in the heating tank (there are two, three in 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably tyhe power printed circuit board. Required part(s) can be ordered online via the link below.
http://www.showerdoc.com/shower-spares/triton/TRITO-PARENT-50-Triton-Aquatronic-4-electric Answered 127 days ago | Alastair
|
|
|
Q: the water still coming out of shower head even when turned of
|
|
|
Submitted 189 days ago | by
skellie, wednesbury
A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Answered 188 days ago | The Doc
|
|
|
Q: As soon as I turn the shower on, it shows the low pressure light and the water runs cold. What is wrong?
|
|
|
Submitted 253 days ago | by
Yasmin, Peterborough
A: Check water mains stopcock and any isolation valve in feed to the shower are fully open. Check with your supplier there has been no reduction in supply pressure or flow. Check gauze filter in inlet to shower is clear. If all above are ok then with shower on check that actuator on top of stabiliser valve is activating small switch on bottom of printed circuit board , if not the a new stabiliser valve is required. If it is activating the switch then a new power printed circuit board is needed , either part can be ordered online via the link below. http://www.showerdoc.com/shower-spares/mira/MIRA-415-48-Mira-Pcb-Assembly-415-48 Answered 251 days ago | Alastair
|
|
|
Q: I have extremely hot water even if it is turned down to number 6 or below. Even if we turn it down still stays hot, any ideas what is wrong???
|
|
|
Submitted 275 days ago | by
Ree, Kent
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally Is it connected to the water mains? If it is then, you could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet! Answered 274 days ago | The Doc
|
|
|
Q: hi there.please advise,my shower head is spraying out water when it is switched off.i have checked 1 pressure relief valve underneath main heater can but my shower head is still running a lot of water coming out of the head..please respond..many thanks;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
|
|
|
Submitted 292 days ago | by
kevin, oxford
Answered 292 days ago | The Doc
|
|
|
Q: not getting hot, still have water flowing
|
|
|
Submitted 314 days ago | by
karen, essex
A: If it is absolutely cold then I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs However if there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 313 days ago | The Doc
|
|
Q: Hello,
The above shower suddenly stopped working (no water) and the hot and the cold button lights went on together. Is there a spare part that might put this right, please.
thanks for your time
Dennis
|
|
|
Submitted 324 days ago | by
taff, Nottinghamshire
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 323 days ago | The Doc
|
|
|
Q: Hi My aquatonic shower is making a transformer type humming can hear it through pipes down stairs, also water on occassions water goes cold for a moment. Hum there even when on cold spraying.
|
|
|
Submitted 349 days ago | by
dave, west huntspill, Somerset
A: The humming /buzzing noise usually comes from the solenoid valve however you would normally only hear that if you were relatively close to the shower. The only other thing in the shower that could cause this would be the stabilizer valve if it is this then you should be able to hear the noise coming from it. If you can hear it through the pipes then it could also be water hammer Answered 348 days ago | The Doc
|
|
|
Q: my shower changes from hot to cold serveral times during a shower cycle - sometimes it can go without this happeneing but not very often, when it does it tries to return to hot because the lights start to flash rapidly.
|
|
|
Submitted 358 days ago | by
Nich, Cleveland
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water getting to your shower to cool it properly the overheat safety device will turn the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet!
Answered 358 days ago | The Doc
|
|