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Q: no power getting ti the shower have check the the wiring n fuses any ideas
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Submitted 12 days ago | by
Anonymous, tyne n wear
A: Check the ceiling/wall switch to see if you are getting power in and out. Answered 11 days ago | Barrie |
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Q: My shower trips out and shuts off after 5 seconds what part could I need.
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Submitted 12 days ago | by
Hammers, Woodford green
A: This is the part and how to check it.
http://www.showerdoc.com/shower-spares/triton/TRITO-83300450-Triton-Solenoid-Valve-Assembly-83300450 Answered 12 days ago | Barrie |
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Q: My spare part is listed in the intructions brochure as 82600550, but you are offering P07810800 for this shower. Is this the same part and will it fit etc?
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Submitted 109 days ago | by
Barry, broxbourne
Answered 108 days ago | The Doc
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Q: The stabiliser unit on my asperante shower is dripping. Do you get o rings to replace and is this usually the problem
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Submitted 186 days ago | by
Jim, Glasgow
A: Unfortunately no ‘O’ rings, you need to replace the complete stabiliser valve Answered 186 days ago | The Doc |
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Q: The shower started blasting out cold water and then wouldn't switch off .
When I switched off the mains and turned it back on again the water stopped.
The water is still not heating up though.
Any ideas?
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Submitted 201 days ago | by
Willmax, North London
A: If the shower is absolutely cold then I think you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) See Video. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs If there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 200 days ago | The Doc |
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Q: Hi I am looking for a clear soap holder which attaches to the vertical shower head holder.
Thanks
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Submitted 254 days ago | by
David, Donaghadee Co Down
A: Good afternoon, Thank you for your email. We have two Triton soap dishes availavble to order on our website. One of these will suit an oval pole, while the other will suit a cylindrical pole of 22mm in diameter. Please follow the link below to view these parts on our website... http://www.showerdoc.com/shower-accessories/soap-dishes/tritonIf these do not match your specification then we have a selection of universal soap dishes, which can be viewed by following the link below... http://www.showerdoc.com/shower-accessories/soap-dishes/mx-groupNb. Remember to measure the diameter of your pole before purchasing a soap dish. Regards, The Shower Doctor. Answered 254 days ago | Anonymous |
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Q: Have an aspirante 8.5kw and it appears to be giving
out approx half its heated water when in use.Water flow appears to be as normal.Have checked out the
can assembly when switched off and there appears to be continuity through only 1 of the 2 elements.
Any other possible faults?Also how easy is can to replace?
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Submitted 263 days ago | by
andy, loughborough
A: Yes almost certainly an element see below for the correct way to check. It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms. If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch. If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries (so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10. http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 263 days ago | The Doc |
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Q: please could anyone help . my shower just cut out . there is power to it but the pressure reading for the water is reading red (no pressure ) is there anything i can do to rectify this
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Submitted 371 days ago | by
lee, scunthorpe
A: It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 369 days ago | The Doc |
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Q: Hello, our Triton Samba shower won't stop running! We've tried the usual knob, the pull switch which normally turns it on/off and killing the electricity on the whole but nothing seems to work. Any suggestions would be very welcome! Thanks
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Submitted 389 days ago | by
Mitch, Nottingham
A: If when you switch off the shower at the main isolator and the shower keeps running then you have a faulty solenoid. When you switch off the shower at the main isolator and the water stops running, then you have a faulty on/off switch or a faulty PCB or a micro switch that is sticking on. Answered 389 days ago | The Doc |
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Q: Dear Sir,
I have a Triton, sambada, the shower holder is broken, can't see it anywhere on your site, can you help
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Submitted 449 days ago | by
paresh, Eastbourne
Answered 449 days ago | Alastair
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Q: during a shower the water stopped coming through the shower head. There are no leaks anywhere but all of the water is going straight out of the overflow pipe.
If the unit is turned to cold water there is water getting to the shower head but also the external overflow.
If the unit is turned to hot water it is all going to the overflow
Please can you give me an idea what to check as it does not appear to be the same problem as the ones already posted.
Thnaks
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Submitted 470 days ago | by
wrighty, burnley, lancashire
Answered 470 days ago | Alastair
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Q: We have just moved into a house with a mains fed, 10.5kw aspirate on the top (3rd) floor. I believe it is about 8 years old.
To get any kind of usable temperature, we have to have all dials turned up to full.
This setting is then unreliable an often goes cold after 5 or so minutes.
Is it time for a new shower or is it part of the set up?
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Submitted 509 days ago | by
Chris, Wandsworth
A: Sounds like a pressure problem
The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water
getting to your shower to open / close the safety device that allows power through to the elements.
You could give your local water authority a ring an ask them what your water pressure should be, they will probably say that the supply a minimum of 1bar (the minimum required to operate a shower)however press them and ask what it is likely to be first thing in the morning (when everybody is showering) They could have the pressure turned down because they are working on the main, or because there is a burst pipe some where and they have turned the pressure down to try to save water, or the pressure maybe low just because there is a burst pipe somewhere, that hasn’t been discovered yet!
Answered 506 days ago | The Doc |
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Q: when i turn off the shower water drips from showerhead for quite a while
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Submitted 543 days ago | by
Harry
A: It may be a faulty solenoid valve not shutting the water off properly. Answered 543 days ago | The Doc |
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Q: I have a triton aspirante electric 10.5kw shower and it keeps stopping even though there is power there
If run on cold it seems to be OK Please can you identify which part I need ro order to have the shower repaired
Kindest Regards
Yvonne Argyle
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Submitted 561 days ago | by
YTA
A: When it is stopped check the voltage at the connector block inside the shower, if it is less than 230volts then the isolation switch has gonwe high resistence and needs replaced. Answered 558 days ago | Alastair |
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Q: While showering the temperature drops and then returns several times, is there a thermostat that could be faulty.
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Submitted 704 days ago | by
Tony
A: The things to check first are.
1 That the main valve coming into your house is fully open.
2 Then check that the valve on the line to the shower is fully open.
If these valves are not fully open then there may not be enough water
getting to your shower to cool it properly the overheat safety device will turn
the power off until it cools Then it all starts again
Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally
Also as it is a Triton have a look at the outlet TCO
The outlet Thermal Cut Out this is a black disk with two wires going to it and it is mounted on the out let pipe (The bit between the heating tank and the hose)
Examine the connections closely if you see any discoloration / signs of overheating then the TCO needs replaced.
Answered 703 days ago | The Doc |
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Q: Can you help please? I have a Triton Aspirante 10.5Kw showr, just over 3 years old, always worked very well. There is power to the unit but the water from the shower is completely cold. Could there be a fault with the thermostat?
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Submitted 774 days ago | by
DjR
A: If it is completely cold then you may have a faulty Thermal Cut Out
A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)
Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.
(The function of the TCO is, if the water over heats it cuts the power off to the elements) Check this out. http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs Answered 774 days ago | The Doc |
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Q: I'm hoping you can help me, please. My shower was working fine - then there was a tiny 'pop' sound and the water immediately shut off. There's power still getting to the unit (ie the front light still comes on) but there's no sound from the pump or any water coming out. I've just taken the front casing off but there's nothing obviously burnt-out that I can see, so now I'm stuck...
Any ideas what it might be? I'm reluctant to spend another £100 for a Triton engineer to take about 5 minutes to change one little plastic bit the last time this happened...! I'd really appreciate your advice and hope you can help. Thank you.
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Submitted 780 days ago | by
Taylor
A: Hi It could be a couple of things but check this out first. It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it is not working!) If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid. If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower. Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries (So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester Answered 778 days ago | The Doc |
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