Aqualisa Aquastream thermostatic power shower

The water pressure dropped suddenly. I've checked the hose both sides and the entry port into the hose, all clear. I took off the front cover so that I could look into any blockages internally but I got no further. Although I tried to pull and twist (with pliers) parts 17, 19 off, I couldn't move them. I presume the motor is safe to touch, since, to be more eco, we've stopped the power shower bit and no longer use it. Can anyone please advise how to proceed and advise whether I need a new one and a qualified plumber to do it? Please bear with me, I'm new to DIY and have already spent more than 3 hours, searching and watching videos on google and youtube.
Asked 6 years ago by Rachel
I believe that part 19 is held on with 2 screws and that part 17 comes apart when the middle screw is removed.

I am often asked “Is this a DIY job” to be honest I can’t answer that, because without knowing someone, it isn’t possible to assess their skills?

I should say that most jobs on showers although relatively easy (from my point of view) can be fiddly and an extra pair of hands, long thin fingers and the strength in your hands of an all in wrestler are a help!

The secret is, observing very carefully when things are taken to bits, their order and orientation, taking notes and/or photos as you go can also be a help.

When you are working with electricity and water so make sure it is switched off and turned off before you start.

If you think you can do the job but aren’t just that confident, it may help to buy the part and compare it to the faulty part, you will then be able to see where the screws, wires, nuts, or washers etc. go, if then you think it is to complicated, at least you will have the part when the plumber or electrician arrives.

We will always be here to offer help and advice if you run into a problem, however it is not the same as being on site where we can get the overall picture, if you are still not sure, now is the time to call in a professional.

Answered 6 years ago by Barrie Seabright

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