This question is regarding Aqualisa Hydramax Thermostatic - Concealed With Fixed Head - Shower Spares

Hydramax Shower

We had a new thermostatic valve installed approx 3 mths ago. But, the piece appears to have broken again as when we turn the silver knob - it just turns and no water comes out. The contact between the knob and the little grey piece inside the unit do not appear to be 'gripping' each other to enable the water to be switched on. Surely I don't have to spend another £100 or so on another new valve??? Can you help me please? I would be so very grateful. Thank you.
Asked 10 years ago by Anonymous
There should be a very small "O" ring on the spline of the cartridge, it comes supplied with the cartridge extras. If this is not on then this can cause the problem discribed.

Answered 10 years ago by Anonymous

View Spares and Order Parts:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Aqualisa Hydramax Thermostatic - Concealed With Fixed Head - Shower Spares

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Aqualisa Concealed Shower Valves Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Aqualisa Concealed Shower Valves

For any other support request please get in touch.