This question is regarding Aqualisa Grey Gravity/Pumped Thermostatic Cartridge with Gasket - 022801

Shower Cartridge dripping

Hi, I have recently ordered a new grey cartridge from yourselves as i swapped like for like, the shower is run off a condensing boiler. I have fitted the grey but this has not solved the dripping problem. have i fitted the wrong cartridge ? Thanks

Asked 12 years ago by Ben

If it is a condensing combi then you should have fitted the Pinkcartridge.

However I presume that it is dripping from the showerhead if itis then it shouldn’t matter which cartridge you have.

Have you replaced the ‘O’ ring that fits in the bottom of thebody?

Is it one of the older units with the brass inserts?

 

Before fitting the new cartridge you should replace thesmall ‘O’ ring at the rear of the body this is another bu**er tochange……(something like a crochet hook or the sort of thing that dentists usewill help)

 

 It is not alwaysnecessary to replace this ring however if there any problems with thecartridge, the first question you will be asked is did you replace the ‘O’ring? if the answer is no! then you will be told to phone back once it has beenreplaced.

 

When you refit the cartridge make sure that the slot,(usually on the right of the body ) the gasket and the body all line upproperly then retighten the screws.

 

On the older versions you have to reuse the original brassscrews if you have this type be careful not to over tighten the screws becausethe brass inserts in the body may split, on a few occasions you may find theyhave split when you remove the old cartridge if this happens then you will probably have to replace the body.

Answered 12 years ago by The Shower Doctor

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