Do it yourself … or let us do it for you

When it comes to getting those jobs around the house done, sometimes you're up for it and other times - let's face it - there are plenty of other things you'd rather be getting on with.

Often, these tasks will continue to get pushed back until one of three eventualities takes place.

Number one: After a brief grace period, your other half realises the job still hasn't been done. Cue prompt slap on the wrist before you either make a token attempt to sort it out or continue to procrastinate.

Number two: You try but fail to get the work done, resulting in frustration, wasted hours and possibly more to do than you started out with.

Number three: The job continues to be left, goes unnoticed by everyone and eventually either becomes a mild inconvenience on your daily routine or progressively gets worse, to the point where you are forced to take action because you have no other choice.

Sound familiar? When the scenario involves a faulty shower, it's never an ideal situation to put off fixing it for as long as you can. However, this happens more times than we perhaps care to admit, leaving us with a host of other problems to clear up later as a result.

For example, if it's a leak that's the issue, then you should certainly ignore it at your peril, as excess water going where it shouldn't can potentially cause thousands of pounds in damage if it ends up causing damp or rotting the timber that supports your bathroom.

However, if you find that your shower is not working whatsoever, or only a trickle of water is coming through, then this can be equally disruptive - albeit for different reasons. 

Often, showers are preferred over baths because they take less time and are generally more water-efficient, so being without one can be a significant inconvenience, even if you do have alternative means of washing yourself.

On the other hand, if you just have a shower in your bathroom, then when it breaks can be nothing short of a disaster, as the alternative of either going without washing or taking a trip to the neighbours or close family to use their facilities is certainly not a long-term solution.

You send it, we mend it

So, whether you don't have the time or know-how to fix your shower, or simply can't be bothered with the hassle of fiddling around with it, there is help at hand.

Our Shower and Pump Repair Service offers an easy answer to the problem of the mystery shower ailment that won't fix itself (which most of them won't).

All you need to do is remove the unit from the wall and send it over to us. From there, we connect it to our test rig, diagnose the problem, fix it and send it back for you to reattach to the wall. If you're clever and time it right, you might even be able to convince others that it was your own handiwork - although that might result in your 'talents' being in demand the next time someone else's shower dies on them.

We cater for all manufacturers, including the most popular brands like Aqualisa, Bristan and Triton, but feel free to check with us whether or not we might be able to help before you send us your shower.

Of course, cost varies depending on what is wrong with it, but we charge £45 (including VAT) per repair plus parts, which could work out much cheaper than buying a new shower. The parts themselves could cost anywhere between £2 and £150, but we'll be sure to give you a full quote before carrying out any work.

Obviously, there will be occasions when we can't do anything other than wish your unit a safe journey to shower heaven. This could be for a number of reasons, like the part we need has been made obsolete or we can't identify the model. When this is the case, we can either recycle your old shower free of charge or send it back to you. We'll always be happy to recommend a replacement model that we can supply you with, as well.

Why not just use a plumber?

This is probably a question you've already thought about, but there are a number of reasons why using our service can be preferable.

For a start, you might have already contacted a plumber, only to be convinced - either by your own intuition or by the tradesperson's own omission - that they aren't up to the job. 

Alternatively, it might be the case that you need the repair to take place as soon as possible and you can't find an available plumber who you trust to carry out the work to an acceptable standard. Finally, you may live in a remote location and don't know of any people in the area who will be able to help you. 

Rest assured, if you send your shower to us, we'll do our best to fix it and send it back as soon as we can. For more information, click here.

Back to Blog