can we return this if we need to?

Hi, we're not sure if we need a new cartridge or a a replacement shower valve - if we fit the cartridge and it doesn't solve the problem can we return it? Many Thanks Sharon
Asked 7 years ago by Sharon
If you tell us the problem , we may be able to help, before you buy the part.

Answered 7 years ago by Barrie Seabright

Hi, the problem is that even with temperature lever set to maximum heat for water, water is only luke warm. Also, when shower valve turned off, water still drips from shower head. Does this indicate that a new cartridge is required? Thanks, Sharon

Answered 7 years ago by Sharon Sexton

With the Sirrus 1500 series that in almost every occasion the first thing to do is give them a strip down clean and lube and fit a service kit, this will cure 85% of any problems and it is also the cheapest thing to do.

If after servicing you find out that it needs a thermostat or piston, nothing is really lost because it almost certainly needed a service in any case.

The 1500

www.showerdoc.com/shower-spares/sirrus-by-gummers/GUM-PARENT-34-Sirrus-1500---Thermostatic-Shower

www.youtube.com/watch?v=4DFGHKrnCkQ

www.youtube.com/watch?v=tFu44LLh994

The seal that shuts the water off is the seal that fits into the base of part 5 in an old valve this looks like a flat washer, it is in fact a thick heavy ‘O’ ring, this can be a difficult seal to fit.

When fitting make sure that all the old seal is removed and no bits are hiding under the lip, give the seal a heat in hot water and make sure that the seal is well greased before fitting, once it is pressed in there can be bumpy bits on the face of the seal, rolling and pressing a screwdriver handle over the bumps a few times can help to smooth them out.

Answered 7 years ago by Barrie Seabright

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