This question is regarding Sirrus 1850/968 Thermostatic Cartridge without Thermostat - SK1850-2

Problem with cartridge

I recently bought a replacement cartridhe from you and had the cartridge professionally fitted but I am not happy with its performance. Previously I paid to have it fitted by a Gummer service engineer. Is that a service you offer to determine if it is a faulty cartridge ? Thanks......
Asked 9 years ago by Andy
These cartridges rarely are faulty , as they are only the manual part of the thermostatic shower.
Depending on the type of performance issues you are having , your professional should be able to solve them using the guide ,

www.showerdoc.com/sirrus-thermostic-cartridge-1850-968-sk1850-2-no-thermostat

in the above link.

You would need to send us the complete shower , see this link, www.showerdoc.com/edinburgh-shower-repairs , if you wish us to have a look at it.

Answered 9 years ago by Anonymous

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