This question is regarding Bristan CART5 Dual Control Thermostatic Cartridge - 06732COMPL

No flow after maintenance

My cartridge was leaking so I removed it for cleaning. After replacing it the flow won't turn on. I followed the instructions in red on the product page but I don't think the ceramic disc valve spindle fits into the recess at the back of the unit. Could the original installer have used some filler which came loose when I removed the cartridge? Photos attached. Thanks
Asked 9 years ago by Anonymous

It looks like the back part is broken,

the newer ones have this ,


www.showerdoc.com/bristan-back-plate-with-brass-insert-thbppl


I do not know if this will fit yours.

Answered 9 years ago by Anonymous

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