Amid the very fast developing coronavirus situation, we would like to inform and reassure you about the actions we are taking to enable the continuity of our normal business activities.
We will be reviewing official Government / NHS guidance on an ongoing basis, but for now, it is very much business as usual at The Shower Doctor. Our offices remain open, and our website is available and fully operational.
Safety is our highest priority. To make sure our customers, colleagues and suppliers stay safe at our offices/warehouse, we are ensuring that cleaning and hygiene protocols are even more rigorous than usual.
All of our on-site colleagues are following personal hygiene guidance and regularly wash their hands for a minimum of 20 seconds multiple times throughout the day. Alcohol-based hand sanitisers and tissues have been supplied throughout the building for staff to utilise frequently or as needed. We have also put new guidance in place regarding the use of shared areas.
We have stopped all physical non-critical business meetings taking place until further notice, including non-delivery visits from suppliers, training, and face-to-face meetings. We are conducting these sessions using conference calls, phone calls, and video whereever possible. We are taking this approach as a proactive preventative measure to minimise exposure and transmission.
We are in constant dialogue with our suppliers and at the moment we do not experience any supply concerns. We are still receiving regular deliveries from all our suppliers. Your orders will be fulfilled as you would expect.
Should the situation change and we experience any product supply disruptions, we will update this page and will place notices on individual product pages to highlight stock shortages.
Concerns or Questions
If you have any questions, issues or concerns about any of the above, please contact us. Our customer service team will be happy to answer your questions during our standard opening times. Please take care, stay safe, and follow medical advice through this continued period.
In the meantime, thank you for shopping with us.
We'll get through this,
The Shower Doctor