This question is regarding Crosswater Thermostatic Cartridge - CP0000250 - GP0000250

Crosswater KL2001RC

I have a problem with a Crosswater KL2001RC 3-hole recessed fitting which has worked fine for about 3 years in situ. For the last couple of months it delivers only cold water, regardless of the thermostat setting. I understand this can be caused by mains cold water pressure over-riding the thermostat and forcing hot water back to the boiler. Is this likely to be cured by replacing the thermostatic cartridge? Thanks.
Asked 12 years ago by Anonymous

Sorry for the delay in replying

Yes this is possible however if your cartridge is the type with the filters on it then the first thing to do is  remove the cartridge and make sure that the filters are clear.

Answered 12 years ago by Anonymous

View Product and Order Online:

Do you require any further help with Tap or Shower Cartridges?

Please click the following link if you would like to see other answers or ask a question regarding the Crosswater Thermostatic Cartridge - CP0000250 - GP0000250

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Crosswater Cartridges page. Alternatively, if you're looking for any other brands you should view our full range of Cartridges.

If you would like to buy this cartridge or look others from the same brand, please view our Replacement Crosswater Cartridges (All)

For any other support request please get in touch.