Cross water EV1210EC thermostatic Kai shower valve

Hi, I've had a cross water ev1210ec thermostatic shower valve installed in 2010. It's now losing temperature. Could this be that the o-rings on cartridge may have perished or it needs to be dismantled it to clean Limescale etc (This has not happened in its 5 years of operation. Would cleaning resolve the temperature loss or should I take a hit and just replace the thermostatic cartridge please?
Asked 8 years ago by Jonathan
These cartridges are not user serviceable, so a new cartridge maybe needed.

Answered 8 years ago by Anonymous

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