galaxy aqua digitemp pumped

Good evening I can hear the motor running but there is no water coming out of the outlet The filters are clear. I can't feel any suction on either the hot or the cold inlets with the motor running and no thing out of the out let. Do you have any idea what could be wrong with my unit? Thanking you in advance
Asked 7 years ago by Tony
If you have power to the shower and no water then it sounds like the solenoid valve assembly is faulty.

Answered 7 years ago by Anonymous

good morning Liam
Thank you for your attention. Can you advise if there a way to identify which solenoid assembly is faulty?
It looks like there are 3
1 on the cold
1 on the hot
1 on the outlet
Please can you advise the costs of the units?
Thanking you in advance

Regards
Tony Ingoldsby

Answered 7 years ago by Tony Ingoldsby

Yes you are correct one on the hot and one on the cold, see below for how to check them.



It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!)

If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid.

www.youtube.com/watch?v=NzJjzWqxesc

The video is intended as a guide and does not cover every shower.

If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries

(So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds

www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester


In this case if the resistance is OK then it is likley that you have a faulty PCB however that would normally mean that there would be no power getting to one or both of the solenoids./

Of you do find it is the solenoid that is at fault you may ger away with just fitting a coil.

www.showerdoc.com/universal-solenoid-coil-no-valve-included

Answered 7 years ago by Anonymous

View Spares and Order Parts:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Galaxy Aqua-Digitemp Non-Pumped Version (2010 - Current) - Shower Spares

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Galaxy Digital Showers Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Galaxy Digital Showers

For any other support request please get in touch.