Worked ok but only for 12 months

Reviewed 7 years ago by Duncan Philps-Tate
I've got to give a reasonable rating as their service was excellent; the part fitted ok; and the tutorial videos I found were helpful and accurate. However, it is now 12 months on and the replacement valve has failed. This time a professional is fitting a new shower (speed is of the essence this time). To be fair, have the same component fail twice suggests to me a design flaw in either the shower overall or this part - which I can't lay at the door of Shower Doctor. So I'm going to point the finger at Neptune, because I also disapprove of their on/off knob which fails and is a b*gger to refit due to the way the spring works.