Galaxy Mystique Deluxe

The power light never comes on regardless of which dials I turn. The reset light comes on if power or red sector is selected on the top dial. The shower only produces cold water even when the dial is turned to red. Cold water flows the moment the stop /start is pushed on but the power light remains off. The auto reset light appears if power or red sector is selected but not if blue. Would be grateful for any advice. Fred Owens [email protected]
Asked 7 years ago by Fred
I think you may have a faulty Thermal Cut Out (TCO).

A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)

Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.

(The function of the TCO is, if the water over heats it cuts the power off to the elements until the water cools, this can take up to 15mins)

See Video:

www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs

Answered 7 years ago by Anonymous

View Spares and Order Parts:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Galaxy Mystique Deluxe (Electric Shower) - Post 2000 - Shower Spares

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Galaxy Electric Showers Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Galaxy Electric Showers

For any other support request please get in touch.