galaxy obsession delux 9.5kw

the water is coming out cold all the time
Asked 11 years ago by Anonymous
First check that you are getting power to the shower, and if so,


It may be a faulty elementin the heating tank (there are two, three in most 10kw showers) you can checkthem with a multi meter you should have a reading of around 12>18 ohms.

If you have power to theelements and no heat it's probably the elements, no power to the elements thenit's probably a micro switch.

If you don’t have amultimeter we sell them at £10 each with a guide on how to use them forchecking and testing the various parts of your shower.

Apart from helping to fixyour shower, they are really useful for checking you have a power supply toappliances, for checking fuses, letting you know much power you have left inbatteries

(so you know if they are dud ornot) and lots of other jobs, in short they are well worth the £10.

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 11 years ago by Anonymous

I have a similar problem. After turning off the shower the water in the heater becomes hot, so the thermal cut-out switch switches off the power supply. The problem is that when the water cools down the cut-out switch gets stuck in the off position. I then have to remove the switch & press the underneath to free it. After refitting the switch the shower works fine. To stop this happening, after using the shower, switch it to cold water & wait for the water to go cold before turning the shower off. This stops the thermal cut-out switch from activating. I have ordered a new switch because family members keep forgetting to do this & I am fed up having to keep resetting the switch!

Answered 11 years ago by Anonymous

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