neptune exotic 9.5kw

Hi,



I have a neptune exotic 9.5kw shower which when you turn it off it starts to spit and splutter with the water comtinuing to boil. Could the power selector / pressure switch be at fault?





Thanks

Sam
Asked 11 years ago by Anonymous

I think you mayhave a faulty Thermal Cut Out (TCO).

A faulty TCO will have nocontinuity across the two terminals (The black thing on top of the heating tank)

Therefore a good TCO will have power at bothconnections and a faulty TCO will have power at only one.

(Thefunction of the TCO is, if the water over heats it cuts the power off to theelements until the water cools, this can take up to15mins)

SeeVideo:

http://www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs

After fitting a new TCO

Whenfitting a new TCO listen to the shower, after it has completed its first on/offcycle, if when it is switched off you hear it continuing to heat (Noise like akettle starting to boil) this will mean that there is a switch or a relay thatis stuck in the on position, this is keeping an element energised and this isprobably what caused the original TCO to fail.

If thisis the case replace the faulty switch or relay and make sure that you switch theshower off at the isolating switch when the shower is not in use because thismay cause the new TCO to fail.

Answered 11 years ago by Anonymous

View Product and Order Online:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Galaxy Power Selector/pressure Switch Mx/ Neptune - SG06056

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Galaxy Other Spares Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Galaxy Other Spares

For any other support request please get in touch.