This question is regarding Matki 9600 (1/2"") Flow Cartridge 17MM A.F - SB1411"

Matki replacement shower catridge

Hi, I need a replacement cartridge for my Matki Elixir EX006 shower with EX1 concealed mixer valve. Will this fit? Thanks in advance
Asked 4 years ago by Jane Clark, London
If you can send a photo of the valve then there is a good chance we will be able to ID it. If you can send a of photo of the valve with the knobs and covers removed, so we can see the top part of the cartridge then there is a better chance of us identifying it and if it is possible a photo of the cartridge itself

Answered 4 years ago by Barrie Seabright

Thanks for your reply. Finally got some photos of the shower cartridge. Hoping you can help identify it.
Thanks in advance.

Answered 4 years ago by J Clark

www.showerdoc.com/deva-expression-regent-thermostatic-cartridge-sp037

This is the cartridge.

Answered 4 years ago by Barrie Seabright

Hi

I compared the 2 cartridges and they don’t look that similar. When we tried to fit it, it isn’t the right one. Do I need to go to Matki direct? It’s a Matki Elixir EX006 with a concealed EX1 valve.

I’m attaching photos of the 2 valves for comparison at the end of this message. With the metal cowl removed from the old cartridge it’s even smaller than the replacement.

Can you advise how I return this cartridge please?

Kind Regards

Jane Clark.

Answered 4 years ago by J Clark

Hi, I'm still waiting for a reply to my last message. I would like to return this cartridge please as it is clearly not the correct one.

Kind Regards

Jane Clark

Answered 4 years ago by J Clark

www.showerdoc.com/aqualisa-aspire-range-thermostatic-cartridge-assembly-669905

The item that you are after is now discontinued.

Answered 4 years ago by Barrie Seabright

Thank you that's great, but you have sent me a cartridge that doesn't fit my shower that I would like to return for a refund please.

I bought this on the basis that I could return it if it was the wrong part.

Answered 4 years ago by J Clark

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