Hot / cold contol not turning

Replaced white contols with chrome ones. cant turn control for hot to cold even if you remove the chrome control and try to turn the purple part. worked ok before we retiled the shower room and replaced the outer controls to chrome ones.
Asked 8 years ago by Ian

They do sometimes jamb when they get older all I can suggest is take the cartridge out see if you can operate when it is out of place, if not then it is likely to need a new cartridge 

Answered 8 years ago by Anonymous

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