Can this be used on all types of shower?

I'm on my third Mira Switch since last September, all kindly replaced by your good selves. It is a good product however the "switch" doesn't last that long, a month or so then it either won't change modes or comes up with one or two together. The latest replacement began to malfunction as previous ones so this time I contacted Mira and after a lengthy and expensive phone call, the advisor mentioned that it should not be used on an electric shower and I mentioned mine was a power shower but was told it was classed as an electric one. Are you aware of the limited use to this shower head? Mira did send me yet another Switch, although chrome, head which probably last a few more months.
Asked 6 years ago by David
First of all I am sorry to hear you are having so much trouble with these heads.

Clearly the person you were speaking to at Mira was new to the job (I am being as Kind as I can possibly can be!)

Below is a link to the installation and user guide

The very first thing it says.....See below

(This multi-function showerhead is suitable for use on all showering systems)



resources.kohler.com/plumbing/mira/pdf/1281639-w2-a-mira-push-button-showerhead-fittings-guide.pdf

Answered 6 years ago by George Thomson

Thanks for your answer. I had hoped that the Mira advisor had found the answer regarding the short life of the heads, although I had read the installation instructions and wondered if it was something new! I didn't find Mira very helpful, (that's apart from having a chargeable call), as I was informed that there would be a returned bag like your efficient system but the head was just put in a padded bag on its own without the original box and nothing else. If my latest head follows the previous ones, can I return it to your good selves and maybe you could take up the issue with Mira?
Regards David

Answered 6 years ago by David Turner

We are not trying to walk away from this but if the head came from Mira then you need to return it to them.


We are also waiting for a reply from Mira regarding the miss information you were given.

Answered 6 years ago by George Thomson

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