not working on selected power setting

our shower has stopped working on the power settings. We had followed our water supplier advice and were using eco setting to use less water and it has been fine for two weeks. Today it will not work on any settings, we have contacted MX but they were unfortunately not much help in that they have only one service engineer to cover the whole country. Can you offer any advice. I am a fairly confident engineer, able to do most things.
Asked 5 years ago by David
It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!)

If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid.

www.youtube.com/watch?v=NzJjzWqxesc

The video is intended as a guide and does not cover every shower.

If you don’t have a multimeter we sell them with a guide on how to use them for checking and testing the various parts of your shower.

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries

(So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds

www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 5 years ago by Barrie Seabright

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