Mr K Hayward

Reviewed 11 years ago by Keith Hayward
I am very pleased with the product. However it took a long time to arrive as it was not ex stock. Web Site did not refer to stock levels or stock status. I had to phone after the advertised delivery period and was advised of the stock position. I was given a second delivery date, I phoned again to be advised that it was still not in stock. The Staff member had to phone the manufacture for a revised date. I should have been notified immediately that there was no stock. The stock management system should be capable of advising the sales staff of exceptions no matter the order value.

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