Request a Return

Please enter your order number below to request to return an item for an exchange or refund.

* Order Number - please input the letters and numbers as on your Order Confirmation email from Shower Doctor

If you are still having trouble please email [email protected] .

Please select the items from your original order that you would like to return.

If you're choosing to exchange a purchase you'll only be able to select from stock that we currently have available in our warehouse. Please be aware that the replacement item you request is not held pending your arrival of your return. If the exchange you want isn't available and you still want to return the item then you'll need to select a refund instead.

For more information please read our Returns Policy


Your return request has been received

Thank you for your exchange / refund request.

  • We have now received your return request and will review this and send you further instructions shortly.
  • We will advise within 2-3 workdays. Please allow extra time over the weekend and during bank holidays.