This question is regarding Triton Aspirante 9.5kW Electric Shower (Gun Metal) - ASP09GUNMTL

no hot water

The shower tripped the electrics and now there is no hot water coming from the shower, can you tell me what is the problem and do you sell the necessary replacement part.
Asked 8 years ago by Jane
If the shower is absolutely cold then I think you may have a faulty Thermal Cut Out

A faulty TCO will have no continuity across the two terminals (The black thing on top of the heating tank)

Therefore a good TCO will have power at both connections and a faulty TCO will have power at only one.

(The function of the TCO is, if the water over heats it cuts the power off to the elements)

See Video.

www.youtube.com/user/showerdoc#p/u/2/_zi8JbEMYMs

If there is some heat it may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.


If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.


Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.


www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

Answered 8 years ago by Anonymous

So we have tested every thing and the only thing that are showing a low reading are the 4 copper coloured points that stick out at the top of the tank, does this mean we need a new tank

Answered 8 years ago by Jane Harrison-Potts

It may be a faulty element in the heating tank (there are two, three in most 10kw showers) you can check them with a multi meter you should have a reading of around 12>18 ohms.

If you have power to the elements and no heat it's probably the elements, no power to the elements then it's probably a micro switch.

www.youtube.com/watch?v=wzPt1hsfVq4


If you don’t have a multimeter we sell them at £10 each with a guide on how to use them for checking and testing the various parts of your shower.


Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses, letting you know much power you have left in batteries

(so you know if they are dud or not) and lots of other jobs, in short they are well worth the £10.


www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester


www.showerdoc.com/triton-aspirante-2011-present-shower-spares

Answered 8 years ago by Anonymous

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