Intermittent cold water Triton Ivory 2

Our shower [ Triton Ivory 2] can sometimes be cold initially and then with repeat switching on and off eventually is hot and works for the remaining shower. Sometimes it starts of warm and even before it gets hot it goes to cold and doesn;t warm up again. There is two settings for the heat and seems to be faulty on both. II can't even work out exactly what I need to do to make it work reliably. I thought maybe it was the TCO but would prefer an expert to offer suggestions before buying the spares. Any input greatfully appreciated.
Asked 8 years ago by Janet
It is a 10.5kw shower

Answered 8 years ago by Janet Dean

The things to check first are:

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water getting to your shower to cool it properly


Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally


The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.

Answered 8 years ago by Anonymous

Thanks George. It sounds like you think its more likely to be a water flow issue. I'll do the checks you suggest and try again.

Answered 8 years ago by Janet Dean

Yes from your description of the fault I suspect water flow, or a reduction in pressure in the mains ....However carry out the checks first.

Answered 8 years ago by Anonymous

Thanks George. I found a tap not fully open and it worked fine this morning. Fingers crossed it continues to work. Xx

Answered 8 years ago by Janet Dean

My usual charge for this is 49 Guineas :-)

Cheap for a genius don't you think :-)

No problem Glad it is working.

Answered 8 years ago by Anonymous

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