The water is cold

I just bought it and installed it was hot water but we got it clear a few minutes later we didn't know why the water was hot anymore.
Asked 4 years ago by Nader Fath, Glasgow
The things to check first are:

1 That the main valve coming into your house is fully open.

2 Then check that the valve on the line to the shower is fully open.

If these valves are not fully open then there may not be enough water getting to your shower to cool it properly, it overheats the safety device cuts in (TCO) and turns the power off to the elements until it cools down and it all starts again!


Make sure that the shower head is clean and clear, that the hose isn’t kinked (this can happen just behind the hand set where it is difficult to see) also check the inside of the hose although it can look OK on the outside it could have collapsed internally


The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.


There is a link below that explains the above.

www.youtube.com/watch?v=m0xrObqfGqg

Answered 4 years ago by Barrie Seabright

View Product and Order Online:

Do you require any more information about this shower?

Please click the following link if you would like to see other answers or ask a question regarding the Triton Carino 8.5kW Electric Shower (White/Chrome)

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Triton Showers page. Alternatively, if you're looking for any other brands you should view our full range of Showers.

If you would like to buy this item or look at something similar, please consider one of our Replacement Triton

For any other support request please get in touch.