Triton Rapide 8.5kw

I have a problem with the above shower unit which has suddenly stopped working. When you turn the on (flow knob) nothing happens. The unit is getting power & the indicator light comes on. Water flow to the unit is also fine. Could this be solenoid coil? Thanks
Asked 12 years ago by Anonymous
Good afternoon,

Thank you for your email.

Yes, it could well be the solenoid at fault. It sounds like it has failed into the closed position and is not letting the water through. The solenoid needs to be energised constantly throughout the showering experience to allow the water to flow into the unit and then out of the shower head. However, to be sure beyond reasonable doubt that it is the solenoid at fault, then it needs to be tested with a digital multimeter. When tested, a solenoid should display a resistance reading across its two terminals of at least 3.5k ohms. If the reading obtained is any less than this, then the solenoid will need to be replaced.

Nb. Remember to test the solenoid in its failed state; i.e. when the shower is not working.

Should you require a new solenoid (and it is the Triton Rapide R1 that you have got) then please follow the link below to order the required part from our website...

http://www.showerdoc.com/shower-spares/triton/TRITO-83300450-Triton-Solenoid-Valve-Assembly-83300450

I hope that this helps you out.

Regards,

Michael.
The Shower Doctor

Answered 12 years ago by Anonymous

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