New installation shower won't turn off?

I have recently installed the topaz t100i which we bought some 10+ years ago. The issue I have is that the unit does not stop the water flow when turned off, and the only way to stop the water flow is via the ceiling pull cord.



I thought the issue may be the solenoid however as the unit is in effect brand new (having never been used) - I am wondering whether the unit is still in commissioning mode?



Unfortunately I am unable to find the manual, or establish how to perform commissioning in this model (tritan topaz t100i)



Please can you tell me how to perform the above procedure, or where I can acquire a copy of the manual for this particular unit?



Thanks in advance

Trevor Wilson
Asked 12 years ago by Anonymous

The solenoid id ok if the water is stopping when you switchoff at the pull cord.

 

So the fault is likely to be with the PCB which is obsolete!

 

If you can get to the relays on the PCB then switch thepower off and give them a flick with a small screwdriver if that doesn’t solvethe problem then I am afrait it is a new shower.

Answered 12 years ago by Anonymous

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