This question is regarding Triton Topaz T100si - Shower Spares

Triton Topaz T80si

The shower was operating normally when there was a quiet click and the water temperature dropped from hot to warm. Subsequently the water only comes on warm and is not changes by turning up the dial.
Asked 7 years ago by David
I have checked that the two elements in the can and element assembly give two circuits and therefore appear to be working. The manual suggests that the temperature safety cut-out device would disconnect both units and therefore appears not to be the problem. The quiet click that occurred and changed the water temperature from hot to warm was similar to that experienced when there is a drop in water pressure; the water then supplied drops to warm but the low pressure light comes on until normal pressure is resumed. No light is currently showing.

Answered 7 years ago by David Davies

Any ideas?

Answered 7 years ago by David Davies

It sounds like the TCO is being activated due to the shower over heating? This could be down to lack of water pressure in the shower or leaks.

First check that the main valve coming into your house is fully open. Then check all the valves on the line to the shower is fully open. If there isn’t enough water to cool the shower properly the safety device will turn off the power until it cools and starts to heat again- this cycle will keep repeating until corrected.

Make sure that the shower head is clean and that the hose isn’t kinked. Check the hose thoroughly- it may look okay externally but could have collapsed internally.

The other possibility is a faulty flow/stabilizer valve not allowing the correct amount of water into the shower.

A rough check is to remove the shower head, turn the temperature control to fully hot. Take a note of the water flow. Then turn the water to fully cold. If there isn’t a big difference between the two then you could have a faulty flow valve.

A replacement flow valve may be purchased online here: www.showerdoc.com/triton-topaz-t80si-shower-spares

Answered 7 years ago by Anonymous

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