Aquatronic W8500 cuts out.

Hi, I have the above shower, its been in regular use for at least the last 8 years - was here when I moved in. It has recently started cutting out after about 30-45 seconds. All power seems to be lost. No water either. From what I can see it appears to be a problem with the pump rather than overheating and cutting out that way as I've tried bypassing the thermal cutout and it still turns off, also tried running it on cold and its the same. A power test shows power where it should be even when its stopped hence I think it may be the solenoid valve assembly. Question is! Could I be right? and is it worth the gamble rather than getting a new one? Your opinion would be appreciated. Thanks.
Asked 12 years ago by Anonymous

Sounds like the solenoid see below for how to check.

It may be your solenoid valve, you can check it if you have a multi meter, you should have a reading of at least k3.5 ohms, across the two terminals any less and you need a new valve. (Check the valve in the failed state.) (When it has stopped working!)

 

If there is power getting to the solenoid and it is not operating then there is a good chance that you have a faulty solenoid.

http://www.youtube.com/watch?v=NzJjzWqxesc

The video is intended as a guide and does not cover every shower.

 

If you don’t have a multimeter  we sell them  with a guide on how to use them for checking and testing the various parts of your shower.

 

Apart from helping to fix your shower, they are really useful for checking you have a power supply to appliances, for checking fuses and letting you know much power you have left in batteries

(So you will know if they are good or not) and lots of other jobs, in short they are well worth a few pounds

http://www.showerdoc.com/installation/electrical-products/SKYTRO-600-005-Digital-Multi-Tester

 

Answered 12 years ago by Anonymous

View Spares and Order Parts:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Triton W8500 - Shower Spares

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Triton Electric Showers Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Triton Electric Showers

For any other support request please get in touch.