Ask a question about the Ultra Group Dual Valve Service Kit: Front Housing & Cartridge (Chrome/Brass

hi. my shower is dripping and only running luke warm (bought from Bathstore circa 6 years ago). this is the correct valve (checked with ultra-finishing technical team). it's been taken apart and the Thermostatic element looks to have snapped. i've ordered the Service Kit (front housing & Cartridge), but there's no thermostatic element. i can see you have one to order - but my question is do i still need the Housing kit - or can i use my orig housing kit and just order the thermostatic element????
Asked 6 years ago by Joanne
It sounds like you need both parts, one to stop the leaking and the other to replace the missing thermostat.

Answered 6 years ago by Barrie Seabright

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