This question is regarding Ultra Group Dual Valve Service Kit: Front Housing & Cartridge (Chrome/Brass)

No water after fitting part

1st there was only cold water, bought the part, fitted it, now there is no water at all, what can I do please?
Asked 6 years ago by Steff
Did you follow the two videos we have on replacing the cartridge and resetting the temperature?

Part one can be found on this page - www.showerdoc.com/ultra-group-dual-valve-service-kit-front-housing-and-cartridge-chrome-brass-sasf2-m

Part 2 this link - www.youtube.com/watch?v=4v4vXDg1J80




Answered 6 years ago by Liam Corrigan

Yes, video 2 assumes water is coming out but it is not so its not helpful, sorry, hope you can help further? Thank you

Answered 6 years ago by Steff D

You will need to remove the cartridge and check , using the flow handle , that the cartridge is opening and closing. If it is, then you may have a a problem with the supply to the shower.

Answered 6 years ago by Barrie Seabright

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