This question is regarding Vado Celsius Concealed Thermostatic Shower Valve with Round Backplate - Shower Spares

hot or cold water but nothing inbetween...

we have the following tap and shower head in our rental property shower. Celsius Concealed 2 Handle Thermostatic Shower Valve With Round, Back Plate (includes Fittings For 1/2" And 3/4" Pipework) Rigid, Riser Shower Kit With Integrated Diverter - 1.5 Bar Mp Our tenant is either getting super hot water or cold water. I was thinking maybe they had turned the temperature control too far over clockwise to the right hand side and the control had got locked. But maybe there is a valve problem.
Asked 6 years ago by Anne-Marie
Regarding the temperature fluctuation or cool running, it could be a faulty cartridge. However to check this if you have the shower fed from a combi boiler, see if you can get hold of the hot supply pipe before it enters the shower or perhaps as it leaves the boiler.


If when holding this pipe the temperature fluctuates or goes cool, then the problem is not with the shower but more likely with the boiler, as the shower can only deliver what the boiler sends to it.

Disregard the temperature at the taps as they have a different flow rate.

Answered 6 years ago by Barrie Seabright

We have 2 other showers in the house - what if they run the water temperature as expected - thermastat controlled to give the right water temperature - could it still be a fault at the boiler?

Answered 6 years ago by Anne-Marie Connelly

Then it could be a faulty cartridge.

Answered 6 years ago by Barrie Seabright

This cartridge - "Vado cartridge & temperature stop CEL-RETROFIT/B" or are there others?

Answered 6 years ago by Anne-Marie Connelly

www.showerdoc.com/vado-celsius-concealed-thermostatic-shower-valve-with-round-backplate

the one shown on this link.

Answered 6 years ago by Barrie Seabright

I'm told the valve could either be made from brass or polymer? And I need to take handles off etc to find out which one it is?

Answered 6 years ago by Anne-Marie Connelly

That is correct. we need to know which cartridge to offer you.

Answered 6 years ago by Barrie Seabright

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