This question is regarding Vado Wax Thermostatic Cartridge: Brass - CEL-001A-WAX

Which part?

Our Bathstore exposed thermostatic shower is 14 years old. For the last year or 2 we have struggled with mixing the water to the correct temperature, and we are the point now where the children cannot use the shower. Quite often, you can hear the surge of the cold water when you turn the handle, and we have to try and set it at a point where you cant hear the cold water running. If we attempt to alter the temp. during a shower, we simply dont know whether it will get too hot or too cold. Please can you advise which part/s we can change. Photo attached.It feels like a ceramic casing on the thermostat, with the number 0370 3C 062 stamped on the bottom, but cannot tell where the number sequence starts. Thankyou
Asked 8 years ago by Peter
Re greasing and fitting No 1 "O" ring from the ,

www.showerdoc.com/ultra-service-kit-dual-control-thermostatic-valves

may solve this problem.

You can also test the ,

www.showerdoc.com/grohe-avensys-wax-element-00798000

to make sure it is working correctly.

Answered 8 years ago by Anonymous

View Product and Order Online:

Do you need any additional help to find the correct spare part?

Please click the following link if you would like to see other answers or ask a question regarding the Vado Wax Thermostatic Cartridge: Brass - CEL-001A-WAX

If you've landed here and this question is not about your specific product, please take a look at these similar items on our Vado Thermostatic Elements Spares page. Alternatively, if you're looking for any other brands you should view our full range of Shower Spares.

If you do not want to proceed with a repair or you want to buy this item or similar, please consider one of our Replacement Vado Thermostatic Elements

For any other support request please get in touch.